Now Hiring - Account Manager in Portland, OR

Blue Star Donuts is looking to expand our Wholesale team! We create delicious & unforgettable mouth watering moments Every. Single. Day.

The Wholesale Account Manager plays a key role in supporting the Director of Wholesale to achieve growth strategies of our fast growing line of business! Our ideal candidate has experience working with food & beverage CPG brands, and national distributors, including Kehe & UNFI. This position requires excellent people skills with a genuine enjoyment of engaging with partners and customers!

About Us: Blue Star Donuts is a woman-led gourmet donut shop, founded in Portland in 2012! Our Portland community embraced our quirkiness with open arms and we haven’t slowed down since.

Our donuts are a direct reflection of our Values, and that is something we treasure deeply. We stand behind our Culture & believe in spreading happiness, one donut at a time.

Our Values:

• Donut Party Everyday
• Own it
• No Drama
• Unique Passion for Quality
• Together We’re Better
• Stellar Hospitality

Position Details:

The responsibilities of an Wholesale Account Manager include, but is not limited to, the following:

• Support the Director of Wholesale in day to day operations, to achieve overall department growth
• Provide exceptional hospitality to a portfolio of accounts to develop & nurture professional relationships
• Oversee the CPG distributor dispute process with all vendors, including Kehe & UNFI
• Increase sales and drive national sales through marketing strategies developed by Director of Wholesale
• Travel to trade shows, meetings, and market visits to expand business opportunities
• Act as the main point of contact for all customer service related issues including order confirmations, delivery statuses & adjustments, product returns, etc.
• Work independently to review KPI’s for each account, and develop strategies to improve sales performance and identify areas of improvement

Our ideal candidate:

• Ability to travel for research or vendor / partner meetings or trade shows as needed
• Experience working for a small or start-up company/brand a plus
• Possesses a positive & enthusiastic personality with a strong desire to learn
• Has a self-starter mentality, and is able to work independently, without direct supervision
• Demonstrates effective communication, and critical thinking skills
• Strong logistics and organizational skills, with proficiency in data spreadsheets
• Highly creative, innovative, and dynamic
• Ability to be self-sufficient while handling multiple tasks with changing priorities
• Has exceptional, and engaging communication skills
• Demonstrates strong time management skills with multitasking capabilities
• Represents the company professionally while on & off their shift
• Possesses exceptional attendance, and is highly reliable
• Works well under pressure and can handle high volume effectively
• Encourages & contributes to our Donut Party culture!

Qualifications:

• A love for donuts!!
• An excellent fit with all Blue Star Core Values
• An active cell phone and laptop
• Ability to travel for research or vendor/ partner meetings as needed
• Knowledge of and ability to work in Google Suite, Quickbooks, EDI providers
• Valid Driver’s License with clean driving record
• Reliable transportation
• Flexibility and availability to travel
• Current Food Handler’s card or ServSafe certification
• Must pass PDX background check and obtain a PDX badge
• 3+ years proven sales experience or equivalent
• 2+ yrs Supply Chain logistics experience or equivalent
• Minimum 1 year experience working with CPG distributors, specifically KeHE and UNFI
• 1+ years logistics and process management experience or equivalent

We offer:

• A diverse & inclusive culture that values all employees
• A supportive atmosphere that cultivates lifelong connections
• A safe work environment committed to adhering with Oregon Health Departments, OSHA, & CDC regulations
• A remote position with the ability to work in office when preferred
• Training & Development Opportunities
• Comprehensive Benefits Package, including: Health & Dental Benefits, EAP Resources, 401k, 401k matching, PTO, Sick Time, Bereavement Pay, medical and dental insurance, bonuses, supplemental insurance