Now Hiring - Retail Sales Material Handling Consultant in Chattanooga, TN

The Material Handling Consultant is responsible for selling new, used, rental and allied material handling equipment to accounts within their local territory and/or book of business. Finding and developing new customers is as important as maintaining relationships with existing accounts, and both strategies are required to meet sales goals. Material Handling Consultants use the company’s CRM as a tool to manage their accounts and quotes.

Responsibilities:

• Managing relationships with current and new customers
• Finding and developing new customers using various sales tactics, including cold calling, inside sales, promotions, and research
• Maintaining updated equipment and customer account information in CRM and DIS
• Logging detailed call reports about sales calls and customer updates in CRM
• Negotiating and selling new, used, rental, and allied equipment to customers based on their needs
• Answering customer questions about pricing, availability, and product application
• Organizing and conducting demonstrations of equipment in the field
• Quoting new, used, and allied equipment in CRM, and managing the status of all quotes in the system
• Understanding and communicating all available financing options clearly to customers
• Leading online meetings and completing quality proposals and bids on customer portals
• Working with sales coordinators on sales orders, contracts, credit applications, lease agreements, and other documents to complete the sales process
• Coordinating delivery and pickup of equipment from customers
• Developing sales plans, forecasts, and strategies for specific regions and customers as requested by management
• Communicating and sharing information with the Product Support Sales Representative (PSSR) regarding customer service and parts needs
• Staying updated on all current equipment, new products, and promotions, as well as competitors’ products, pricing, and promotions
• Performing customer service surveys and follow up to ensure customer satisfaction
• Assisting with accounts receivable collections as needed
• Participating in the Bailey Company’s safety, training, and environmental sustainability programs
• Handling other duties and special projects as assigned

Requirements

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around him/her—customers, suppliers, department employees, and co-workers.

Education/Training/Experience:

• College degree
• 4 years of sales experience

Skills and abilities:

• Great written and verbal communication skills (position requires significant face to face time with both customers and fellow employees)
• Excellent interpersonal and customer relations skills
• Proficient at Word, Excel, PowerPoint, etc.; willing and able to learn new technology
• Solid equipment and parts knowledge