Title: REVA Operations Specialist

Reports To: On Duty ROC Manager

Location: Fort Lauderdale, FL (On-Site)

As an Operations Specialist, you are part of the front-line team that coordinates seamless, bedside-to-bedside, air medical transportation services, world-wide. From the initial service request to the final patient movement notification, this position plays a vital role in helping others receive a higher level of medical care daily.

Duties:

• Responds to client inquiries in conjunction with REVA standards and guidelines.
• Initiates outbound telephone sales to new and existing clients
• Develops requested quotes and proposals and follow ups with clients
• Sells missions to satisfy specific assigned sales goals and targets
• Schedules and books missions
• Sets up hospital bed admissions
• Completes mission transport documents for confirmed missions
• Assist Flight Operations in the scheduling of confirmed missions
• Coordinates with ground support
• Submits necessary documents and paperwork to local and foreign governments
• Mission following and providing real time updates to internal and external customers
• Coordinates with various department including the Medical, Aviation, and Revenue Cycle Management

Preferred:

• Prior Inside Sales Experience within the Aviation or Medical Service Delivery Industries
• Prior Aviation Operations and Flight following experience
• College Degree / Relevant Certifications
• Bi-Lingual

Minimum Qualifications:

• Strong communication and organizational skills
• Must be able to work a flexible, rotating schedule including nights and weekends
• High School Diploma or equivalent
• Strong multi-tasking capability
• Knowledgeable of Microsoft Office Suite, Avianis, Call Tracking Metric (or similar platforms)

Physical Requirements:

• Lift 50+ lbs.
• Ability to work in a high-stress environment while remaining calm composure
• Must be able to work a flexible, rotating schedule including nights and weekends

Benefits:

• Industry competitive salary
• Group healthcare insurance (Medical, Dental, Vision, Life)
• Tuition Reimbursement
• Matching 401k
• Scheduled hard days off
• 10 vacation days
• 8 sick days
• 7 paid holidays

ABOUT REVA:
In the medical transport industry, urgency, reliability, and experience are absolutely critical. We have completed over 30,000 flights in 70 countries. From marooned hikers to critically ill patients, REVA provides medical transport service 24 hours a day, 7 days a week, worldwide. When patients need care that cannot be provided during normal travel or in the region they are currently in, they call REVA. REVA’s reach is worldwide. Four bases of operation within North America, the Caribbean, and Europe provide points of departure convenient to even the most distant locales. Our 13 dedicated ICU configured Jets, more than 200 air-ambulance professionals, and Global Alliance with industry partners give us a global profile. If it’s on the Earth, it’s on our radar.

REVA is an equal opportunity employer that celebrates employees and applicants of all identities, backgrounds, abilities, and perspectives. We foster a welcoming work environment that supports diversity and inclusion, and we reject discrimination or harassment of any individual. If you are a person with a disability and require assistance with any part of the application process, please let us know. All employment decisions are made on the basis of qualifications, merit, and business need.