/

Now Hiring - Motorola Solutions - Telecommunications Inside Sales Support Specialist in Linthicum, MD

Telecommunications Inside Sales Support Specialist in Linthicum, MD

Motorola Solutions
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Telecommunications

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Telecommunications Services
To Whom Telecommunications

Location:

Linthicum, MD
4

Full description of the position

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.


Department Overview

The mission of the Federal Sales Operations team is to provide comprehensive pre and post sale support that complements the efforts of our field sales force. We indirectly impact sales growth by enabling our sales team and channel partners to spend more time in front of customers, sell more and focus on driving new opportunities.


Job Description

Responsibilities include but are not limited to:

  • Responsible for managing daily pre-sale Federal business activities associated with Equipment and Service quoting from both our direct Customers and Partners

  • Utilize proactive management skills to drive prioritization

  • Tactfully and courteously interface with field sales representatives in order to build strong business relationships

  • Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions

  • Effectively communicate with channel partners and manufacturer representatives to resolve pre sale issues

  • Responsible for identifying process improvements and working to standardize best practices

  • Educate customers on respective Motorola business processes and procedures

  • Establish trust and build business relationships within the assigned field team being served

  • Partner with Account Manager and be viewed as strategic partner and extended team member

  • Trusted partner and valued resource for all support needs and business activities for assigned sales team

  • Serve as liaison and single point of contact for navigating internal operational resources to resolve customer and field escalated issues

  • Actively work to reduce sales team administrative time spend and convert it to increased selling time. Enable customer sales team to focus their time, effort and priorities on new opportunities

  • Interface with Sales Leadership to identify support needs & trends that increase selling time

  • Provide daily coaching and consultation to the Field on business and operational processes

  • Voice of Field and represent the needs of sales in meetings and cross-functional projects

  • Extended team member and attend all regional/territory meetings, as appropriate

Additional Knowledge/Skills:

  • Bachelors Degree OR Associates Degree and 2+ years of customer service and/or sales experience OR 4+ years of customer service/sales experience

  • Must be a US citizen

  • Exceptional interpersonal skills

  • Strong verbal and written communication skills

  • Strong organizational skills and the ability to handle multiple tasks

  • Effective time management skills

  • Proficient computer skills with emphasis on windows based and Google applications

  • Customer-focused, detail-oriented individual

  • Ability to maintain a positive attitude in a high stress/fast paced work environment

  • Confident individual who is willing to assume responsibility

  • Adaptive and flexible (changing technologies, processes, environments)

  • Ability to work and make decisions with minimal supervision

  • Team player

#LI-MM1


Basic Requirements

  • Bachelors Degree

  • OR Associates Degree and 2+ years of customer service and/or sales experience

  • OR 4+ years of customer service/sales experience

  • Must be a US citizen


Travel Requirements

None


Relocation Provided

None


Position Type

New Grad


Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Motorola Solutions
Company Size
10000+ Employees
Founded
1928
They Sell
Telecommunications Services
To Whom
Telecommunications
Revenue
$5 to $10 billion (USD)


Motorola Solutions is currently hiring for 31 sales positions
Motorola Solutions has openings in: IL, MA, TX, MD, NC, AZ, MO, FL, NY, UT, TN, CA, GA, WA, & VA
The average salary at Motorola Solutions is:

31 Yes (amount not posted)

Motorola Solutions
Rate this company

Sign In to rate this company

Motorola Solutions

Motorola Solutions is currently hiring for 31 sales positions
Motorola Solutions has openings in: IL, MA, TX, MD, NC, AZ, MO, FL, NY, UT, TN, CA, GA, WA, & VA
The average salary at Motorola Solutions is:

31 Yes (amount not posted)