Now Hiring - Motorola Solutions - Telecommunications Inside Sales Support Specialist in Linthicum, MD
Telecommunications Inside Sales Support Specialist in Linthicum, MD
Benefits:
yesLocation:
Linthicum, MDFull description of the position
Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview
The mission of the Federal Sales Operations team is to provide comprehensive pre and post sale support that complements the efforts of our field sales force. We indirectly impact sales growth by enabling our sales team and channel partners to spend more time in front of customers, sell more and focus on driving new opportunities.
Job Description
Responsibilities include but are not limited to:
Responsible for managing daily pre-sale Federal business activities associated with Equipment and Service quoting from both our direct Customers and Partners
Utilize proactive management skills to drive prioritization
Tactfully and courteously interface with field sales representatives in order to build strong business relationships
Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions
Effectively communicate with channel partners and manufacturer representatives to resolve pre sale issues
Responsible for identifying process improvements and working to standardize best practices
Educate customers on respective Motorola business processes and procedures
Establish trust and build business relationships within the assigned field team being served
Partner with Account Manager and be viewed as strategic partner and extended team member
Trusted partner and valued resource for all support needs and business activities for assigned sales team
Serve as liaison and single point of contact for navigating internal operational resources to resolve customer and field escalated issues
Actively work to reduce sales team administrative time spend and convert it to increased selling time. Enable customer sales team to focus their time, effort and priorities on new opportunities
Interface with Sales Leadership to identify support needs & trends that increase selling time
Provide daily coaching and consultation to the Field on business and operational processes
Voice of Field and represent the needs of sales in meetings and cross-functional projects
Extended team member and attend all regional/territory meetings, as appropriate
Additional Knowledge/Skills:
Bachelors Degree OR Associates Degree and 2+ years of customer service and/or sales experience OR 4+ years of customer service/sales experience
Must be a US citizen
Exceptional interpersonal skills
Strong verbal and written communication skills
Strong organizational skills and the ability to handle multiple tasks
Effective time management skills
Proficient computer skills with emphasis on windows based and Google applications
Customer-focused, detail-oriented individual
Ability to maintain a positive attitude in a high stress/fast paced work environment
Confident individual who is willing to assume responsibility
Adaptive and flexible (changing technologies, processes, environments)
Ability to work and make decisions with minimal supervision
Team player
#LI-MM1
Basic Requirements
Bachelors Degree
OR Associates Degree and 2+ years of customer service and/or sales experience
OR 4+ years of customer service/sales experience
Must be a US citizen
Travel Requirements
None
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
YesOur U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions
10000+ Employees
1928
Telecommunications Services
Telecommunications
https://motorolasolutions.com/
$5 to $10 billion (USD)
31 Yes (amount not posted)
Motorola Solutions
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Motorola Solutions
31 Yes (amount not posted)