Now Hiring - ITG Brands - Manufacturing Key Account Manager in Greensboro, NC

If working for a company that values its people and recognizes the importance of work/life balance is appealing to you, look no further than ITG Brands!

WHO WE ARE
ITG Brands is the U.S. division of Imperial Brands. We are the nation's third-largest tobacco company with offerings of some of the most well-known cigarette, cigar and vaping products. ITG Brands carries at its core, the mindset that, in order to succeed, a company must treat its people well and give them the tools they need to win. We are currently searching for a Key Account Manager.

Job Summary:

Responsible for leading the Company’s representation at the field level (internal and external) related to assigned Chain retail and Wholesale accounts and are responsible for Compression Calling on Sr. Leadership across the assigned portfolio that includes the development of strategic relations, business plans and execution impacting performance. Will act as the face of the Company for the assigned portfolio of customers to oversee and manage activities that create a sustainable competitive advantage for the Company. While this position is considered remote, we are ideally focused on hiring someone living in a major metropolitan market.

WHAT YOU WILL DO

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary by the Company)

Customer Development:

• Engage with Sales leadership to share key channel and customer requirements and identify opportunities to leverage across the company
• Lead Customer Development strategies and plans to support formal Joint Business Planning (JBP) processes across assigned/targeted accounts
• Own customer level contacts and partnerships that drive alignment between ITGB and the customer key strategies. Buyer Level and +2 levels above
• Own and implement total Customer Wiring approach to integrate us and our customers holistically
• Form a strategic partnership with customer representing “One Company” across the 3 business units
• Establish and execute customer “touch” frequency with a focus on live/in-person interactions a minimum of 1x per month

Customer Headquarter Selling and Execution:

• Accountable to deliver assigned Sales KPI’s and key Sales and Brand initiatives across the assigned customer portfolio
• Identify and pursue incremental opportunities to shape the customers current and future business practices to grow the Company brand share while strengthening the Company as a preferred vendor partner
• Sell and gain commitment for the annual Joint-Business Plan with the customer that aligns with the company Business/Brand plans 18mo planning horizon to deliver assigned KPI’s tied to volume, distribution, share, profit, and any other objectives at customer/channel level
• Customize and link company strategies, plans, and key initiatives with the customer’s key strategies and tactical plans

Retail Store Development:

• Measure and enforce all requirements of our retail and wholesale partnership agreements so that they are in full compliance by retail stores
• Maximize effectiveness of all Merchandising Fixtures/Displays to present a competitive merchandising advantage at retail
• Deploy retail execution guidelines and key objectives to Retail selling organizations to maximize in-store sales results
• Ensure all pricing models/metrics are fully implemented across retail portfolio (base price, promotions, gap to competition, etc.)
• Effectively and efficiently communicate with ITGB Field Personnel to enable and support high level execution in-store

Required Minimum Qualifications:

Education and Experience:

• High School Diploma/GED
• 3+ years related sales experience to include, but not limited to:
  • Regional customer management experience within the Broader Consumer Products Industry
  • Experience selling across a variety of channels up to and including: Convenience, Club, Grocery, Mass, Drug, Dollar, Discount, Tobacco Store, and Wholesale channels.
• Must be 21 years of age or older
• Must possess a valid driver’s license issued from state of residence

Knowledge of:

• Proficient in the use of Microsoft Office Suite (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
• CRM / TPM tools (i.e. SFA/MEI, Sales-Force, etc.)

Skilled in:

• Verbal and written communication
• Attention to detail
• Problem/situation analysis
• Effective time and task management
• Multitasking capabilities
• Flexibility and adaptability
• Building strong business relationships with customers

Ability to:

• Communicate to a broad and diverse audience
• Maintain effective working relationships
• Demonstrate critical thinking
• Work with diverse populations and varying education levels
• Receive and communicate information orally and in writing
• Prioritize assignments, workload, and manage time accordingly
• Ability to effectively monitor category performance with planning and communication

Preferred Qualifications:

Education and Experience:

• Bachelor’s Degree in Business Administration or related field of study
• 1+ years sales managerial experience

Work Environment and Physical Demand:

• Travel required (roughly 50%...could be more based on assigned portfolio).
• Requires moderate physical effort. Occasionally lifts or moves objects up to 50 lbs.
• Able to bend, crouch, stretch, climb, or reach in retail environments.
• Walks, sits, or stands for extended periods.
• Ability to operate a motor vehicle.
• Occasional exposure to noise, dust, or weather.
• Operates in a retail and wholesale environment.
• Requires prolonged machine operation including vehicle, computer, and keyboard equipment.

This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

PERKS OF WORKING AT ITG BRANDS

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Casual dress policy Monday through Friday
• Education assistance
• Employee recognition programs
• Employee referral bonus program
• Employee discounts
• Summer hours

This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

ITG Brands will follow applicable federal and state rules relating to COVID-19 vaccinations. Accordingly, applicants who receive conditional job offers should be prepared to provide information and documentation regarding vaccination status upon request by ITG Brands.

ITG Brands provides equal employment opportunities to all employees and applicants without regard to race, color religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.