Now Hiring - American First Finance - Sales Advisor in Cleveland, OH

Full description of the position

What makes an AFF Retail Support Specialist (Sales Advisor):

• A talented individual who’s self-driven, well-organized, loves people and passionate about customer service!
• Deliver a first-class customer experience that represents AFF’s Core Values!
• Someone who is passionate about personal and organizational success!

What we offer:

• Base Salary + Monthly Bonus!
• Monthly Mileage and Cell Phone Reimbursement!
• Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
• High-growth organization with advancement opportunities!
• Diverse, Collaborative, & Fun Work Environment!

Roles and Responsibilities:

• Professionally represent American First Finance within our retail partners with a positive attitude and friendly yet professional demeanor.
• Achieve Sales and Financial targets for your assigned district/stores through proactive training and support of the retailer’s sales associates.
• Provide leadership, monitoring, and various forms of training required to ensure retailer’s sales associates can maximize all potential sales opportunities while representing the AFF program accurately.
• Assist partner stores in resolving issues whether in-store and/or over the phone.
• Assist stores in prospecting for new customer business by telemarketing and distributing printed materials.
• Communicate and deliver various incentive programs to drive business and partner engagement.
• Adhere to all company and partner policies and processes while representing AFF.
• Protect AFF assets through flawless expense management.
• Prioritize workload to provide a world-class experience to our retailer partners and their customers.
• Demonstrate expert knowledge of AFF product and program terms to correctly communicate when necessary to the retail stores associates, managers, and district management.
• Perform other duties as assigned by supervisor

Qualifications:

• A High School Diploma. Additional qualifications will be a plus.
• 2+ years’ retail/management experience.
• Being bilingual in English and Spanish isn’t essential but will be a plus.
• Excellent time management, communication, and organizational skills
• Persuasive and goal-oriented.
• Driven individual, with Tenacity/Resilience.
• Great team player.
• Professional demeanor.
• True customer service advocate.
• Attention to details.
• Valid state driver’s license and good driving record

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Retail management: 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person