Now Hiring - Fairborn Equipment Midwest - CSR/Aftermarket Sales Representative in Columbus, OH

Full description of the position

SUMMARY/OBJECTIVE

The Aftermarket Sales Representative sells and services new and existing accounts. The position is also responsible for performing sales and service functions for targeted markets, programs and sales as assigned

Company Description

Fairborn Equipment Midwest has the reputation as a single source provider of Premier Sales and Service for Loading Dock and Door products in the Midwest for over 20 years.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs the functions to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports.
• Prepares, processes, and reviews and monitors various documents such as contracts and other documents.
• Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
• Prepares and presents proposals and quotes and recommends products based on customer needs.
• Assists customers and arranges payment terms in accordance with established guidelines.
• Performs in a manner that will prevent errors and omissions.
• Collects delinquent accounts on agency-billed policies.
• Prepares and calculates product sales, invoicing, commissions, and other accounting-related functions.
• Creates and maintains computer files and suspense for follow-up action.
• Provides advisory support and assistance to the department supervisor as needed.

Skills & Behaviors

• Develop face-to-face relationships with all customers
• Use Salesforce to manage quote volume and customer contacts
• Learn proper negotiating skills
• Utilize factory representatives to help learn product differentiation
• Display a high sense of urgency with customers, prospects, and the Fairborn team
• Failure is a part of learning, the more you hustle the more success or failure you will experience, which accelerates learning
• Use 10,000-hour rule to become an expert. Successful people accelerate from 5 years to 3 - 3.5 years if they fully engage in their career.
• This is a morning business. Our customers start their day at 6:30, although we start at 7:30 when working a high-target prospect early calls help
• Utilize current project management software
• Master project management process
• Fully utilize ESC and Salesfoce to follow up with quote and track
• Develop trust and respect with technicians and service center teams
• Do not allow obstacles to prevent you from supporting the customer or team members or from reaching your goals.
• "Over, Around or Through an Obstacle…Find a Way"
• Utilize the skills and knowledge of others on the Fairborn team to learn and grow professionally
• Embrace question-based selling. People do not want to be "pitched" They need to be heard before presenting a solution
• Take initiative and request factory product or sales training opportunities.

COMPETENCIES

• Business Acumen.
• Communication Proficiency.
• Customer/Client Focus.
• Organizational Skills.
• Presentation Skills.
• Problem Solving/Analysis.
• Results Driven.
• Technical Capacity.

SUPERVISORY RESPONSIBILITY

• This position has no supervisory responsibilities.

WORK ENVIRONMENT

• This job operates in a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

POSITION TYPE AND EXPECTED HOURS OF WORK

• This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

TRAVEL

• Some travel is expected for this position. However, travel is primarily local and during the business day.

REQUIRED EDUCATION AND EXPERIENCE

• Associate degree and two to three years of related experience and/or training, or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor’s degree.
• Sales experience.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work setting:

• In-person

Ability to commute/relocate:

• Columbus, OH: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person