Now Hiring - The Ohio State University - Retail Sales Associate 2 in Columbus, OH

Job Description

The Sales Assistant supports the dining operation serving students, staff and guests of The Ohio State University; greets and serves customers; operates coffee equipment, makes gourmet coffee and specialty drinks; prepares and handles food and beverage orders; collects payment by cash, credit or Buck ID, prepares sales reports; takes daily inventory; stocks shelves, freezers, and coolers; maintains a clean and sanitary service and work area; position makes decisions based on established policies and procedures under the direction of the supervisor.

35% Customer Service: provides all aspects of customer service; provides first level resolution of customer concerns, refers customer issues to manager for further resolution or action.

35% Production: preparing food and beverage orders in accordance with the operation’s established recipes and standards; operates food service and or coffee equipment to fill customer orders.

15% Operations & Training: may balance or close out register at breaks and end of shift; maintains a clean and sanitary service and work area; trains student staff; assists with orientation; assists with organization and distribution of supplies.

10% Inventory: sets up store for service, resupplies store shelves, freezers and coolers; assists with inventory; verifies product inventory levels; maintains office records and other clerical duties.

5% Other: performs other related duties as requested or assigned.

Minimum Education Requirements

Per Classified Civil Svc Specs

Qualifications

Required Qualifications: Six months experience (600 hrs. coursework) in customer service, preferably in a food service environment; six months experience (600 hrs. coursework) in record keeping; or equivalent combination of education and experience.

Desired Qualifications: High school diploma or equivalent; one year of front-line customer service experience; one year of experience taking and filling food orders; one year of experience brewing premium coffees and making espresso-based drinks; one year of cash handling experience; one year of experience in taking inventories; one year of experience in placing orders or requisitioning supplies.

Student Life Dining Services is a premier campus dining department dedicated to serving students, staff, faculty and guests. Critical to the Residential Experience, Dining Services administers the student meal plan to approximately 15,000 residential students on the Columbus, Mansfield, Marion, Newark and Wooster campuses.

This position will serve as a Retail Sales Associate 2 for Campus Grinds. Campus Grinds is comprised of 10+ Café/Coffee Shop operations serving a range of items, including coffee, pastries, sandwiches, and the like.

The successful candidate for this position will be eligible for premium pay in addition to base pay. Premium pay is available to employees who work a minimum of four consecutive hours after 3:00 pm.

The target hiring range for this position is $16.06/hr.