Now Hiring - Matrix Construction - Construction Repair And Maintenance Services Account Manager in Houston, TX

Full description of the position

Matrix Construction Services is a general contractor specializing in all phases of interior and exterior repairs and renovation for multi-family housing redevelopment. We strive to continually exceed expectations for service, quality, workmanship and professionalism. Matrix is currently looking for an account manager who is responsible for assisting with renovation projects and preparing client facing documents as directed by market leaders for all Matrix business units.

Essential Job Responsibilities

• Develops and manages a strategic account plan that develops mutual performance objectives, financial targets, and critical milestones to grow new and existing accounts as assigned.
• Manages accounts effectively, using client relationship management (CRM) practices.
• • Effectively assesses, clarifies, and validates client needs on an ongoing basis.
• Maintains a positive relationship between the company, vendors, subcontractors, and the client.

o Sets clear and manageable expectations with client before, during and after the jobs/projects.
o Ensures construction activity on projects meet client expectation, at all times.

• Maintains high client satisfaction standards by making sure issues and potential conflicts are properly escalated and managed through to resolution.
• Provides accurate, timely and decisive forecasting on new opportunities.
• Properly qualifies new opportunities by collecting essential information needed to prepare for the initial site visit and scoping of work.
• Assembles scope of work and estimates then seeks appropriate approval prior to proposal submittal.
• Responsible for delivering scope of work, material submittal, and bid proposal to client.
• Responsible for all timely and aggressive follow up for all opportunity submitted to client.
• Coordinates with leadership to confirm contract terms, mobilization, and credit limits are clearly understood and approved prior to contract execution.
• Proactively communicates with leadership and the client regarding accounts receivable, setting financial expectations and terms, and forecasting to ensure integrity in financial data.
• Facilitates with Director of Construction to ensure an effective scope review and buy-out process is achieved.
• Facilitates pre-Construction meetings with Director of Construction, Accounting, and client.
• Keeps in constant communication with Director of Construction and the client at all phases of the project.
• Participates in project closeout meeting with client and any applicable internal partners.
• Participates in all company and industry events related to the promotion of Matrix construction services.
• Primary liaison for market specific Apartment Association relations and activities

Education, Experience and Certifications:

• High school degree or equivalent is required.
• A bachelor’s degree in a business-related field is preferred.
• At least five (5) years’ experience estimating in the construction industry.
• Multi-family construction industry experience is preferred.

Why Work with Us?

• Medical, dental and vision insurance offered
• Life insurance and short/long term disability benefits offered
• Paid time off
• Paid holidays
• Matched 401(k) program
• Competitive base salary plus commission structure
• Vehicle and phone allowance
• Awesome culture
• A place to call home!

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 25% travel

Experience:

• construction account management: 3 years (Preferred)
• multi-family construction: 1 year (Preferred)
• sales: 5 years (Preferred)

Work Location: In person