Now Hiring - Stickel Packaging Supply - Professional Services Inside Sales Support in Lakewood, NJ

Full description of the position

Job Title: Inside Sales Support

Position Type: Full-Time (40 Hours/Week)
Salary Range: $20-24/Hour

COMPANY DESCRIPTION

Are you looking for a position at a company that values employees and creates a learning environment? There are too many companies the simply survive today and employees tire quickly. Stickel Packaging Supply is a family-owned packaging distributor that prominently services the NJ market. For over 35 years it’s been a leader in the industry it serves. Here’s an opportunity to work in a face paced environment and really contribute to our day-to-day success. Start here, stay here and grow here.

ROLE AND RESPONSIBILITIES

The position is critical part of the sales process with direct contact with customers and sales representatives in a fast-paced environment. Position requires product knowledge and a desire to perform a multitude of tasks.

• Process customer orders and inquires, including changes, corrections, expediting orders, releasing, cancellations, etc.Ensure timely, accurate and complete order processing to best service customer.

Direct contact with customer is expected to facilitate order processing.

• Obtain & create price quotes for sales reps, including some sourcing and vendor communications.
• Communicate with purchasing on lead-times and ETA’s
• Coordinate order flow with warehouse.Provide advance notice to warehouse for large orders so an accurate space count can be obtained.

Note pallet counts on order for special orders based on feedback from purchasing.

• Maintain, update, and edit item and customer masters with pertinent information such as delivery times, pallet quantities, contacts, etc…
• Process returns through issuing of CM Pickups o Expected to have a clear understanding of Returns Policy
• Track and monitor inventory for Bill & Hold orders.
• Provide phone coverage.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

1+ years of customer or inside sales support experience.

PREFERRED SKILLS

• Attention to Detail
• Problem Solving
• Time Management
• Excellent Communication Skills
• Teamwork
• Product Knowledge (Packaging Supply Experience a PLUS)
• Knowledge of Microsoft Office and ERP programs
• Develop Business Relationships

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lakewood, NJ 08701: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person