Now Hiring - Genesee Valley Agency - Professional Services Insurance Account Manager in Avoca, NY

Full description of the position

Position: Licensed Insurance Account Manager

Work Location: Hybrid work model requires working from one of the five Western New York office locations on a weekly basis; Caledonia, Dansville, Arkport, Avoca, Odessa.

Job Description: As a NY State licensed Property and Casualty professional, the Licensed Insurance Account Manager is responsible for quoting, soliciting, and selling new and renewal Commercial/Personal Lines accounts while supporting the service needs of current clients. Responsible for building new and maintaining current client relationships that lead to growth of the agency’s book of business and preserving the agency’s reputation to its clients, represented carriers, and community.

Primary Responsibility and Duties:

Sales and Solicitation

• Actively seeks referrals from current client base to generate new business
• Assess loss exposure, needs, and possible uninsurable exposures for prospects
• Creates insurance proposals; makes sales presentations to prospective and existing clients on new and renewal business
• Completes and submits applications and related documentation to appropriate insurance markets
• Educates prospects and insureds on new and additional products to meet their needs
• Participates in marketing activities of the agency to help solicit new business through social media and local community activities
• Assists in building a book of business that is profitable for both the agency and carriers
• Communicates with existing clients offering coverage, information and advice to build long- lasting relationships
• Accepts and handles any duties/prospects as assigned by agency management

Client Service

• Works with clients to educate and ensure limit and coverage adequacy at each opportunity
• Verifies accuracy and requests changes to correct errors as appropriate for new and existing clientele
• Process policy renewals and works to maintains orderly electronic files and information, following agency standards.
• Assists in phone coverage and answering requests from clients related
• Assist in reporting claims to carriers and guiding clients through the claims process
• Assist with maintaining adequate staffing coverage between offices and on phone
• Keeps informed regarding industry information, new product information, coverages, and technology to continuously improve knowledge and stay current.
• Provides information and guidance, as needed, to contribute to the business efforts of the agency.

Job Qualifications:

• Have or obtain a valid NY Property & Casualty license in Personal and/or Commercial lines promptly after employment begins
• Minimum of an Associate’s Degree preferred
• Insurance sales experience preferred, or equivalent education and experience
• Strong interpersonal skills and ability to problem solve effectively to provide value that exceeds customer expectations
• Highly motivated to succeed while dealing with rejection and stressful situations well
• Desire to serve others and maintain a high level of integrity
• High level of written and verbal communication of complex issues, to receive and interpret complex information, and to respond appropriately
• Ability to understand written and oral communication and to interpret abstract information.
• Ability to learn quickly and become a subject matter expert in relevant insurance products
• Highly motived to generate new business sales, retain existing business, and close sales
• Strong ability to work both independently and collectively on personal goals and agency initiatives and responsibilities
• Ability to carry out complex tasks with concrete and abstract variables.
• Ability to utilize computer programs and understand functionality
• Ability to drive personal vehicle to office locations, client meetings, educational seminars, sales and marketing events

Working Environment:

• Often high-pressured, fast-paced environment with significant telephone and in-person disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks.
• Necessity of continuous education and maintaining of insurance license and accreditation, where appliable
• High level of professionalism in actions and work attire
• Flexible work/life balance
• Hybrid work model between home and office offered

Pay and Benefits

• Compensation based on experience, qualifications, and related skills
• Ability to earn additional compensation based on personal and agency performance and responsibilities
• Competitive employer-matching 401K plan
• Ability to obtain additional professional accreditations and responsibility in agency
• Ability to earn bonuses based on individual and agency performance
• Additional Vacation/Personal/Sick time earned with years of service

Job Type: Full-time

Pay: $30,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Paid time off
• Work from home

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• Office

Ability to commute/relocate:

• Avoca, NY 14809: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Insurance Producer License (Required)

Work Location: Hybrid remote in Avoca, NY 14809