Now Hiring - Towlift - Parts Counter Sales Representative in Salt Lake City, UT

Full description of the position

Parts Counter Sales Representative - Salt Lake City, UT

$18.00- $23.00/hour $2,000 Sign On Bonus

Monday to Friday - No Weekends

Why join Intermountain Lift Trucks?

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
• Positivity

Teamwork
Self-development
Integrity
Community service
Safety

• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

JOB SUMMARY
The Parts Counter Sales Representative sells parts to internal and external customers, over the counter, over the phone, or online. They are involved in the direct sales process and are actively involved in maintaining positive customer communication. The Parts Counter Sales Representative increases our core business performance by supporting operational success and developing customer relationships.

ESSENTIAL FUNCTIONS

• Provides support to field and shop technicians by answering inbound calls, looking up parts, providing advice on related parts needed, placing emergency orders, and communicating backorders to customers and technicians.
• Acts as a liaison between technicians, customers, and suppliers communicating pricing, delivery times, backorders, etc.
• Processes outbound orders from picking to packing for customers and technicians.
• Performs routine inventories of customer consignments to accurately charge shortages.
• Provides analysis of van inventories assessing what parts need to be frozen, increased, or removed.
• Resolves customer complaints and issues with a high degree of customer service.
• Processes remanufactured cores to obtain credit from suppliers.
• Examines returned parts for defects, and exchanges defective parts or refunds money.
• Measures parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
• Maintains professionalism on the job at all times.
• Performs other duties of a similar nature as required.

EDUCATION

• High School Diploma or equivalent. Associate’s Degree preferred.

EXPERIENCE

• Two or more years of experience in a material handling or automotive industry preferred.
• Must have previous customer service experience, including strong verbal and written communication skills.

ADDITIONAL REQUIREMENTS

• Proficiency in Microsoft Office suite.
• Must be able to push, pull, lift 50 lbs., twist, walk throughout the shop and warehouse, climb ladders, climb stairs
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Keen attention to detail.
• Strong written and verbal communication skills.
• Fast paced environment, multi-tasking skills required.

Intermountain Lift Truck is an equal opportunity employer offering a competitive salary in addition to a comprehensive program of employee benefits. We offer medical, dental, prescription drug, vision, life insurance, short-term disability, 401k, and profit sharing. We also offer additional voluntary life insurance and long-term disability. Paid holidays, vacation, personal paid days, and educational assistance are also available.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Salt Lake City, UT 84104: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Parts Sales: 1 year (Preferred)

Work Location: In person