Now Hiring - Twin Tier Hospitality - Catering Sales Manager in Westlake, OH

Candidates should have extensive knowledge of hotel catering sales in a variety of market segments including, new business development, account management, space utilization and maximization menu development, wine and beverage sales and a history of upsell success. A history of creating a culture where both guests and associates feel valued and appreciated is mandatory.

Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Position is responsible for finalizing group business. Recommends program and procedural changes. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc...) while maximizing banquet space to meet/exceed revenue goals. Execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals. Plan, up-sell, and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints and problems to ensure quality product delivery and customer satisfaction. Prepare status and period end reports to keep management abreast of activities. Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals. Participate in communication and professional organizations to maintain high visibility and promote sales. Perform special projects and other responsibilities as assigned.

Skills and Abilities: Required thorough knowledge of the practices and procedures of the catering, food and beverage and hospitality professions. Requires knowledge of the hotel's and corporate policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indication logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls.

Requirements:

More than 2 years post high school education.

2 years or more experience in Hotel Sales and Catering.