Now Hiring - Earnest Machine - Sales Support in Rocky River, OH

Full description of the position

Earnest is an amazing place to work - who ever thought a fastener company could be so much fun! It is because Earnest is! We have been a North Coast 99 company for 9 years - we only hire top performing employees - so come work with amazing peers!

We are excited about our company's growth and need to add more amazing people to our team. Looking to grow in skills and responsibility?

Monday -Friday

Hours: 8a-5p

Salary: $50,000 annually

Primary responsibilities:

Maintaining the main phone queue to assist customers, typically taking about 25-30 inbound calls per day consisting of quotes, orders, general questions.

This role also helps with quotes and order entry via email as a secondary responsibility. This role also assists Sales Leads with quote follow up and large quotes/projects.

Requirements

· Process customer returns

. Handle EDI

· Find information regarding customer orders (tracking, order information, order changes)

· Back up in the phone queue (answering 5-10 calls per day).

Perks and benefits: At Earnest, we know a happy employee will perform best so we do our best to offer you amazing benefits!

-Medical, prescription drug program, dental and vision
-401K savings program with company match
-Vacation pay
-Sick pay
-Holiday pay
-Paid Life insurance policy
-Disability coverage (Short-term and Long-Term Disability)
-Wellness Programs to help you improve your overall health and well-being
-Healthcare discounts
-Many more!

About Earnest

Earnest is an industrial distributor and manufacturer of fasteners headquartered in Rocky River, Ohio. Earnest employees are a dedicated group of leaders in a dynamic culture where mutual respect and support is ever-present. We are committed to delivering the highest quality products with an Intentionally Better experience for our customers and have been for the past 73 years.

We’ve been awarded as a NorthCoast99 company, honoring 99 great workplaces for top talent in Northeast Ohio, for eight years and was recently honored as a Smart Culture award recipient in Northeast Ohio and was the winner of Crain’s Cleveland best company for employee experience in 2019 and 2020. Pretty cool for a fastener company. Learn more at [please apply online] Machine is an Equal Opportunity Employer that offers a full benefits package including healthcare, dental, vision, life and disability insurance as well as an employer match 401k program.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rocky River, OH: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience entering quotes and orders via email?
• Do you have experience managing a phone queue (5-10 calls per day)?

Experience:

• Microsoft Outlook: 2 years (Required)
• EDI: 1 year (Required)

Work Location: In person