Now Hiring - The Ohio State University - Sales Assistant in Columbus, OH

Full description of the position

Job Description The Sales Assistant supports the dining operation serving students, staff and guests of The Ohio State University; greets and serves customers; operates coffee equipment, makes gourmet coffee and specialty drinks; prepares and handles food and beverage orders; collects payment by cash, credit or Buck ID, prepares sales reports; takes daily inventory; stocks shelves, freezers, and coolers; maintains a clean and sanitary service and work area; position makes decisions based on established policies and procedures under the direction of the supervisor. 35% Customer Service: provides all aspects of customer service; provides first level resolution of customer concerns, refers customer issues to manager for further resolution or action. 35% Production: preparing food and beverage orders in accordance with the operations established recipes and standards; operates food service and or coffee equipment to fill customer orders. 15% Operations & Training: may balance or close out register at breaks and end of shift; maintains a clean and sanitary service and work area; trains student staff; assists with orientation; assists with organization and distribution of supplies. 10% Inventory: sets up store for service, resupplies store shelves, freezers and coolers; assists with inventory; verifies product inventory levels; maintains office records and other clerical duties. 5% Other: performs other related duties as requested or assigned. Minimum Education RequirementsPer Classified Civil Svc Specs Qualifications Required Qualifications: Six months experience (600 hrs. coursework) in customer service, preferably in a food service environment; six months experience (600 hrs. coursework) in record keeping; or equivalent combination of education and experience. Desired Qualifications: High school diploma or equivalent; one year of front-line customer service experience; one year of experience taking and filling food orders; one year of experience brewing premium coffees and making espresso-based drinks; one year of cash handling experience; one year of experience in taking inventories; one year of experience in placing orders or requisitioning supplies.

Regular

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Second Shift