Now Hiring - Conduent - Information Technology Senior Manager, Account Management in Elkridge, MD

About Conduent:

Job Description:

SENIOR MANAGER, ACCOUNT MANAGEMENT

+ Relocation and Sign on Bonus!!

Does your Account Management experience include PBM Fee For Service (FFS) services?

Are you presently residing or willing to relocate within a daily commute of Elkridge, MD?

About the team

We offer solutions for Medicaid payments, healthcare, pharmacy benefits management and claims processing.

About the role

Take ownership for developing and growing profitable revenue opportunities.

Be a trusted advisor to build and develop successful relationships.

Understand client needs and identifying ways to innovate and improve.

This role MUST BE onsite in Elkridge, MD. Relocation Assistance available

Responsibilities

• Compliance with contractual standards, state and federal laws and regulations
• Designated client contact for contractual issues
• Meeting Profit and Loss targets to deliver on defined revenue targets
• Act as liaison between client and teams to share updates and communications
• Managing and developing goals, objectives, and long-term vision as an advocate for successful change
• Remain current on pharmacy claims processing industry trends, best practices s
• Identifying opportunities by organically growing current business and identifying potential new sales and partnerships
• Working on-site for client engagements to build trusted, collaborative relationships and to identify and implement improvements

Requirements

To be successful in this role you will:

• Successful background managing large accounts
• Minimum of three (3) years of account management experience for a government or private sector client in health care with two (2) years of Pharmacy claims processing point of sale (POS)systems experience
• PharmD or Bachelor’s in Pharmacy is required
• MD Pharmacist lic in good standing required (or attain within 6 months of hire)
• Project Management Professional (PMP) Certification (acquired within 6 months hire)
• Previous experience with contract administration, project management and scheduling, strong client correspondence skills, dispute resolution, personnel issues, and status reporting
• Previous experience providing pharmacy claims processing market trends and impact analysis
• Have excellent communication and presentation skills
• Bring experience in Strategic-level sales, operations
• Business Processes Services (BPS/BPO) exp pref
• Have experience managing teams delivering services, including Medicaid or healthcare call centers, pharmacy claims processing or other healthcare operations
• Possess problem-solving skills
• Proficiency with the Microsoft Office suite

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

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