Now Hiring - Rockwell Automation - Strategic Account Manager in Alpharetta, GA

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Job Description Summary

The Strategic Account Manager represents Rockwell Automation’s comprehensive product and solution portfolio to Strategic Account customers who have made a substantial business commitment. This individual is responsible for global partnership development with the Strategic Account’s corporate influence points and can articulate Rockwell Automation’s value propositions at an executive customer level. They are accountable for regular communications and extended team leadership enabling worldwide geographic Rockwell Automation sales/support to increase the scope of our product line & services penetration.

Essential Functions:

• Represent all of Rockwell Automation’s products & services well (capable breadth), and periodically must augment skills with additional competency to support customer-critical products & services (selective depth)
• Interact comfortably with the Strategic Account at senior management & executive levels and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact.
• Effectively promote business growth through indirect management of extended teams, affording a balanced selling effort at multiple customer levels of the Strategic Account. Must be able to team with, find compromise, and build consensus with Field Sales Management, during the process of leveraging the extended geographic sales team.
• Develop a trust-based, mutually beneficial relationship with principal customer sponsors of the Strategic Account. Must mature and formalize Strategic Account relationship expectations and address all Rockwell Automation products & services with a growth strategy for each that maximizes “customer share” across all global regions.
• Quickly qualify opportunities to efficiently deploy Rockwell Automation resources on high potential activities.
• Ensure that the Strategic Account has access to all Rockwell Automation resources by establishing excellent working relationships with the product groups/divisions, geographic sales management, international and senior management.
• Participate in the Strategic Account's manufacturing, planning, and implementation teams to provide control/information input at an early stage, and via this participation, recommend strategies/tactics to Rockwell Automation that will benefit the Strategic Account.
• Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Strategic Account.
• Provide the annual plan for the Strategic Account in coordination and cooperation with geographic Rockwell Automation sales/support offices worldwide and communicate this plan within Rockwell Automation and to the Strategic Account, including regular progress throughout the year.
• Work with the Strategic Account to expand Rockwell Automation’s presence globally, and to deliver consistently across geographic boundaries.
• Must be willing to travel to personally communicate Strategic Account relationship objectives to extended teams, and to engage in strategic Global Account growth opportunities directly with remote resources.
• With Strategic Account active participation and approval, must periodically define mutually agreeable opportunities to leverage Strategic Account applications or solutions and communicate/publish these successes as ‘reference stories’ for industry/global selling efforts.
• Must model the capabilities of an ‘Executive Sales Professional’ to sales colleagues and be a mentor when appropriate.
• Ensures through familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g., health, safety, quality and environmental).

Basic Qualifications:

• Bachelor's degree or equivalent relevant experience in sales.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

• Industry Expertise: Extensive knowledge and experience within the pulp and paper industry, including a deep understanding of industry processes, equipment, technologies, and challenges. Familiarity with automation solutions and their applications within the industry is highly desirable.
• Sales Experience: Proven track record of successful strategic account management and sales within the pulp and paper sector. Demonstrated ability to build and maintain long-term customer relationships, understand customer needs, and provide effective solutions that drive customer satisfaction and revenue growth.
• Technical Aptitude: Strong technical background or aptitude, with the ability to understand complex industrial automation systems and effectively communicate technical concepts to customers. Familiarity with Rockwell Automation products, software platforms, and solutions is advantageous.
• Business Acumen: Solid understanding of business and financial principles, including budgeting, forecasting, and profitability analysis. Ability to analyze market trends, identify growth opportunities, and develop strategic account plans that align with Rockwell Automation's objectives and drive customer success.
• Solution Selling: Experience in consultative or solution-based selling approaches, where you can analyze customer needs and propose tailored automation solutions that address their challenges. Understanding of the value proposition of Rockwell Automation's products and services in the context of the pulp and paper industry.
• Project Management: Proficiency in managing complex projects involving multiple stakeholders, both internally and externally. Ability to coordinate resources, timelines, and deliverables to ensure successful implementation of automation solutions.
• Communication and Presentation Skills: Excellent verbal and written communication skills to effectively engage with customers, present technical information, and influence decision-makers. The ability to translate technical concepts into business value propositions is crucial.
• Collaborative Approach: Proven ability to work collaboratively with internal cross-functional teams, including sales, engineering, marketing, and customer support, to ensure seamless execution of customer projects. Experience in managing complex sales cycles and coordinating resources across different departments is highly desirable.
• Results-Orientation: Self-motivated and results-driven mindset, with a track record of meeting or exceeding sales targets and business objectives. Ability to develop and execute sales strategies, manage pipelines, and prioritize opportunities to maximize revenue generation and customer satisfaction.
• Adaptability and Resilience: Ability to thrive in a fast-paced and dynamic environment, adapting to changing market conditions and customer requirements. Resilience in the face of challenges and the ability to persevere through complex sales cycles is essential.
• Continuous Learning: A growth mindset and a commitment to staying updated with industry trends, emerging technologies, and Rockwell Automation's product portfolio. Willingness to continuously learn and adapt to evolving customer needs.
• Education and Certification: A bachelor's degree in engineering, business, or a related field is typically preferred. Additional certifications related to automation systems, project management, or sales would be considered a plus.
• Travel Flexibility: Willingness to travel as required to meet with customers, attend industry events, and visit Rockwell Automation offices or manufacturing facilities. Flexibility and availability to accommodate customer needs and ensure a strong customer presence in assigned territories.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at [please apply online] We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

  At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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  We are an Equal Opportunity Employer including disability and veterans.

  If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) [please apply online].