Now Hiring - Genoa Employment Solutions - Senior Product Specialist (Dealer Websites) in Dearborn, MI

Sr. Product Specialist

The *Sr. Specialist, Product* will manage small to mid-sized projects that support the assigned product area by coordinating the development, delivery, maintenance and communication of various product milestones.The Sr. Specialist will support roadmap development, new product/feature launches, capturing of current and new business rules and requirements as well as support of platform related projects and work cross-functionally to resolve issues.

The Sr. Specialist will gather requirements, working closely with the product team to ensure changes are aligned with overall product strategy.

• Support day to day processes, coordination, and execution of assigned projects.
• Assist with multiple projects, working with teams to resolve issues and identify areas of concern or opportunity.
• Contribute to and/or develop presentations related to assigned project area of focus.
• Participate in the collaboration with business partners ensuring completion of deliverables.
• Collaborate with internal customers to align business needs for potential enhancements.
• Stay up to date on reporting, data or metrics for assigned projects and provide insight and recommendations.
• Coordinate analytics requests as needed for assigned products.
• Gather and document requirements in a clear and concise manner, working closely with the product team to ensure requirements and any proposed product/program changes are aligned with overall product strategy.

Minimum Qualifications and Job Requirements:

• Bachelors degree from a four-year college or university in Marketing, Technology, or Business Administration or relevant experience
• Project coordination experience delivering on customer business needs (3+ years).
• Understanding of automotive leads sourcing, reporting and sales matching processes
• Ability to take complex, technical subjects and disseminate them for a less informed audience in an easy to understand way
• Demonstrated personal and professional integrity, high-energy level, and a passion for superior customer service at all levels.
• Excellent organization, flexibility and time management skills and the ability to work in a dynamic, deadline-driven environment.
• Exceptional interpersonal and business communication skills (written, verbal, listening).
• Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
• Hands-on experience using JIRA include creating/assigning/managing active tickets and dashboards

Other Responsibilities:

• Abide by the policies, procedures, and Code of Conduct of the company.
• Handle personal information (PI) that pertains to any individual (e.g., leads, dealers, employees, job applicants, etc.) in accordance with Privacy Policy and public facing privacy statements onmanaged websites.
• Complete any required training.
• Promptly report any known or suspected loss, theft or unauthorized disclosure or use of PI to the General Counsel/Chief Compliance Officer or Chief Information Officer.
• Adhere to the companys compliance program.
• Safeguard the companys intellectual property, information, and assets.
• Other duties as assigned.