Now Hiring - Lexus of Colorado Springs - Retail Sales Guest Experience - Sales Manager - Lexus of Colorado Springs in Colorado Springs, CO

** With our new Lexus store opening soon, we have an exciting opportunity for a leader to come help revolutionize the Colorado Springs market and the auto industry! **

The Bigger Picture

Lexus of Colorado Springs is a member of Baxter Auto, a dealer group that has been family-owned and operated for more than 61 years! The Baxter Auto family extends to our team members because you’re our most valuable asset. Ranked as a top 40 dealer in the country, we’ve grown more than 25% in the last five years!

Due to this growth, Baxter Auto is looking to add a Guest Experience - Sales Manager at our Lexus of Colorado Springs dealership!

A G.E.M. is an especially pleasing, knowledgeable, and passionate leader who is also one of the crown jewels of our dealership! Are you ready to step into this role and create remarkable experiences for our guest and employees?

As a leader in automotive retail, representing a premium brand, Lexus of Colorado Springs has the latest and greatest in automotive technology, and we are ready to push the status quo! We are committed to fostering an exceptional workplace culture that promotes a healthy work-life balance and growth opportunities for our employees.

We value individuals who:

• Make it matter through being a caring team member.
• Are authentic and communicate with transparency and kindness.
• Welcome differences by seeking, listening, and learning from diverse perspectives.

What We Provide for our Guest Experience - Sales Manager (Your Well-Being)

• Competitive Pay: The earning potential for this position is $72,000.00 to $160,000.00 (annually) and includes salary, plus commissions based upon guest experience and earned sales.
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Flexible Work Schedule: Our Guest Experience - Sales Managers work 5 days per week and get every other Saturday off!
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

As a Guest Experience-Sales Manager you would:

• Serve as the lead ambassador in fostering a high-quality guest and employee experience.
• Demonstrate expert level proficiency of the Sales process and the Lexus brand.
• Provide a transparent, engaging, and hassle-free guest buying journey.
• Observe the Sales floor to ensure every guest and employee is having their needs met.
• Develop the Sales team with one-on-one meetings, daily feedback, and professional growth and empowerment.
• Ensure team sales and performance goals are met and work to create performance improvement plans as needed.
• Acquire and maintain current state sales license, completing continuing education requirements as needed.
• Responsible for controlling the sale, to secure each sale and ensure that every vehicle sold is delivered.
• Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
• Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
• Establishes and maintains good working relationships with several finance sources, including the manufacturer.
• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Trains the sales staff regarding the benefits of financing, leasing, and all business office producers.
• Other duties as required by leadership

Key Qualifications

• Proven record of leading a sales team and/or creating great experiences for their guests and employees (two years of experience preferred)
• Skillset to develop and motivate the team to believe that more is possible
• A positive approach and team-first mindset where you are a collaborative and supportive teammate
• Forward-thinking, progressive, and dynamic - always focused on continuous improvement and individual and team growth and development
• Being curious and agile, having a desire to embrace new experiences, and ability to quickly adapt to ever-evolving technology
• Strong communication and listening skills, ability to deliver messages to our teammates and guests with empathy and a welcoming approach
• At least 18 years of age
• Valid driver’s license

Additional Qualifications

• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• A team-first always perspective with a desire to win together attitude.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; and Colorado Springs, Colorado. The company operates 20 dealerships and represents nine of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, Mercedes-Benz, and Infiniti.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodations for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) [please apply online], option #1 to request accommodation.