Now Hiring - Retail Sales Sales Support Specialist in Indianapolis, IN

Location: Indianapolis, IN

Pay Range: $40,000 to $50,000

Overview

Come grow with us by joining our team as a Sales Support Specialist! In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will serve the Inside Sales Team through generating proposals, keeping records and reports up-to-date, while answering phones as needed. The Sales Support Specialist is the person on the team whom everyone will rely on for quick, accurate details and support. This is an entry-level role where the employee will gain important skills to allow them to grow within the organization.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

• Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
• Setting the Tone: Establish the mood that puts others at ease. Be the person that you’d want to interact with – approachable and transparent.
• Drive Forward: Keep your eyes up to see what’s ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
• Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
• Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

Responsibilities

Below is an overview of the duties and responsibilities you would take on in this role:

• Develop and maintain business relationships with internal customers and generate or update quotes for the organization’s products/services.
• Provide support to sales team by answering any product related questions promptly – pricing, marketing material and target customer profiles.
• Generate regular reports to update staff on inventory finishing at the factory, aging inventory, etc.
• Supply management with oral and written reports on customer needs, problems, interests, competitive activities.
• Collaborate and strategize with Inside Sales to develop new tools increasing efficiency.
• Serve as a backup for Inside Sales to answer phone calls and internet leads, determining if they are a Transactional customer, Account, or National Account.
• Other duties as assigned.

What You Will Gain

• Competitive benefits including health insurance, paid holidays, and vacation pay
• Continuous training to provide you the opportunity to develop your full potential and be a true business partner
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Minimum Job Requirements:

• High School Diploma or equivalent.
• No prior experience required. 1-2 years administrative experience a plus.
• Must be results-orientated and able to work both independently and within a team environment.
• Must be able to multi-task.
• Demonstrated aptitude for problem-solving; ability to determine solutions for internal customers.
• Must be a great problem solver and have critical thinking skills.
• Must possess excellent verbal and written communication skills.
• Proficiency in using Microsoft Office Suite (MS Word, Excel, Outlook, etc.) applications.

Physical Requirements

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individual with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift a minimum of 15 pounds

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Company retains the sole discretion to change the duties of the position at any time.