Now Hiring - KAWAI PIANO GALLERY OF MICHIGAN - Musical Instrument Sales Specialist in Bloomfield Hills, MI

Full description of the position

Why should you apply?

#1 You love musical instruments and understand their transformative power in people’s lives

#2 You want to earn a solid living through helping people find the right musical instrument to fit their needs ($26 - $120K+)

#3 You’re not afraid to work relentlessly, be creative with problem solving and goal achievement and stretch yourself and your co-workers daily

Working Arrangement Musical Instrument Sales Specialist

Responsibility:

Sell musical instruments such as pianos, keyboards and musical accessories by building and maintaining relationships with customers. Monthly goal is $60,000+. $30,000 quota is the minimum requirement. Insure every customer feels comfortable when you communicate. Assure no customer is left unsatisfied. Follow the 5-10-15-1 rule. Represent AMC well in and outside the store.

Duties:

Greet: Greet all customers with a smile. Make them feel welcome as they enter the store. Say a quick hello or good morning.

Direct: Customers to the appropriate part of the store by walking them in that direction.

Security: Guard against shoplifting. Look people in the eye constantly. Look at customers eye to eye as they leave asking if they found what they were looking for.

Product and Policy : Be familiar with store policy and merchandise. This will help in answering customer’s questions.

Service & Lessons : Make the most of every customer contact. Get all the information for Service and Lessons Customers, so that they have a great experience. Actively promote and sign customers up for lessons.

Phone Calls/Emails/Social Media : Make as many phone calls/send as many emails each day that it take to reach 10 people (with emails, a response). It may take 50/100 calls/emails.

CRM Entries: Make a record of who you talk to on the floor or phone to recontact. If need be, make it on paper first and transfer to the computer later. Use CRM to plan next point of contact.

Phone/Floor Time: Will be assigned by manager. Every day is a floor/phone day. You can turn repair calls, emails, accessory calls or walk-ins into buying customers by asking what they own and showing them a new or used model you think they should have (something you’re excited about).

Presentation: Be accountable for the appearance of the store and your personal appearance. Polish guitars, change strings, make sure inventory is merchandised in an attractive manner.

Product Knowledge: Be an expert. Read guides. Talk to Reps. Read the Trade Magazines. Product knowledge is essential. Learn products best features and benefits and learn how to present them.

Personal Business Plan : Submit a planning calendar or outline of your personal game plan in this business.

Attitude: Energy, self-motivation and following your manager’s direction and training are key to this position.

Work Experience & Core Values

Some sales experience preferred but we will train anyone who is not afraid of hard work. We look for seven core values in our team members:

Passionate Purpose – Committed Belief in Our Musical Mission!

Get-it-done – Urgency, bias towards Action!

Over-Achieving – Always improving yourself, surroundings and others!

Friends – Golden Rule Oriented, Caring, Loving.

Grit – The ability to endure through trial & error to hit success without giving up.

Reliability – Trusted to delivery consistent performance and results.

Inventive – Creative problem solvers, asks how to climb a wall and not simply there to point it out.

Job Type: Full-time

Pay: $26,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Bloomfield Hills, MI 48302: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person