Now Hiring - Zircoa - Product Manager, Specialty Refractories in Cleveland, OH

Zircoa, Inc. is seeking an experienced and results-driven Product Manager with a strong emphasis on Key Account and Relationship Management to join our team. In this role, you will be responsible for managing our product lines serving a variety of unique, high-temperature furnace applications and developing strategies to maximize revenue and profit, with a particular focus on key account management.

Major Activities

• Direct sales and customer relationship management
• Support of distributors/sales agents
• Applications engineering
• Marketing, promotions, trade shows
• Forecasting
• Strategic planning
• Identification and qualification of new opportunities and bringing them to market

Critical Results

• Meet or exceed sales budget
• Develop and implement strategic plans to support Zircoa's strategy
• Identify what matters to current and prospective customers and communicate it to the rest of our organization
• Develop partnerships with customers

Your challenge is to learn and understand customer’s operating parameters, choose the composition and design that will best maximize the benefits of using Zircoa’s products, and know when we do not have the right product for the application. Our primary task is to help customers make a good decision.

The ideal candidate for the Product Manager position at Zircoa, Inc. should have extensive experience in refractory sales or installation with a strong emphasis on Key Account and Relationship Management.

Qualifications & Experience (desirable for this position)

• A degree in Materials Science or equivalent experience is preferred
• Product Development and/or Application Engineering are excellent background
• Manufacturing experience is a plus
• Industrial sales
• Product Management
• Project Management

Competencies

• Leadership and Influence
• Communication—non-verbal, verbal, written, presentation
• Collaboration and Creativity
• Self-initiation, goal planning and execution
• Organizational skills with ability to manage multiple concurrent projects
• Problem Solving/Analysis/Critical Thinking/Decision-making
• Project Definition and Management

Specialized or Technical Knowledge and Skills

• Market analysis
• Product manufacturing
• Ceramic or Materials Science
• Business/Strategic planning
• Project Management
• Selling skills
• Pricing
• Problem solving

Travel

• Customer visits require routine travel out-of-the-area and overnight Most domestic travel is one to four days. Occasional international travel is typically one to two weeks.