Now Hiring - Miracle-Ear - Territory Sales Manager in Springfield, MO

Full description of the position

Miracle-Ear is at the forefront of improving the lives of those in need of hearing care support. Our franchise partner is looking for a Territory Sales Manager, with a growth mindset,to help drive business forward. You’ll leverage years of sales and operational expertise to evaluate training needs, performance metrics, and ensure your territory is operating at full strength.

By getting shoulder to shoulder with your teams you’ll make an impact on their career and the lives of our customers. In this highly visible role, you will leverage your communication skills to train, develop and mentor your teams, enabling them to achieve their sales goals.

You’ll utilize critical thinking skills to navigate a fast-paced environment, empowering your teams to make the best decisions on behalf of our customers. We want every customer to walk away feeling heard, understood, and cared for, with the best hearing aids the market has to offer. As an industry leader, Miracle-Ear focuses on quality, innovation, and a superior customer experience.

Responsibilities:

• Provide continuous, hands-on training to team members to ensure territory is on track to meet sales quotas
• Hire, retain and manage direct team across multiple locations
• Operational oversight of locations within territory
• Forecast regional trends to relay to Executive Team, with a focus on driving growth
• Responsible for direct customer service oversight with customers, employees & vendors
• Initiate new marketing campaigns to drive business and assure that team members are fully aligned
• Coordinate a variety of location/regional sales events
• Management and delegation of staff for grass roots and physician marketing efforts
• Adhere to CRM compliance, resolving issues with team members
• Forecast and present future growth opportunities to the Executive Team
• Active oversight of budget and participation in budget planning

Ideal Candidate:

• 5+ years of direct team management
• Bachelor’s Degree in Business Management or Sales
• 5+ years marketing and customer service experience
• 2+ years operational and sales management
• Multi-unit experience is preferred

Required Skills:

• Experience working with CRM systems
• Strong interpersonal skills and a positive attitude
• Data and financial literacy
• Advanced Microsoft Office skillset
• Strong reasoning skills
• Creativity and desire to create growth

About us:

For over 70 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Our franchise partners operate retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.

At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. This is the advantage of working as part of the Miracle-Ear family and our parent company, Amplifon, the global leader in retail hearing solutions.

About the benefits:

• Competitive base + commission pay structure
• Work-life balance & normal business hours
• Continuous training & support
• Brand recognition – we’re at the top of our industry!
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off, Paid Holidays & 401K Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Job Type: Full-time

Pay: $150,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Day shift
• Monday to Friday

Travel requirement:

• Up to 25% travel

COVID-19 considerations:
Miracle-Ear has implemented new store cleaning procedures after every appointment & provided personal protective equipment for all office staff. Our number one goal is the safety of our teams and customers.

Education:

• Bachelor's (Required)

Experience:

• customer service: 2 years (Required)
• marketing: 2 years (Required)
• team management: 5 years (Required)
• operational management: 2 years (Required)

Work Location: On the road