Now Hiring - Home Instead - Healthcare Recruiter and Engagement Specialist -sales experience a plus! in Vista, CA

Full description of the position

Objective:

Do you have a background in customer service, detail orientated and find it easy to connect with others? The Recruitment and Engagement Specialist is the opportunity for you! In this position you will gain the experience to recruit, screen, hire, train, and engage a staff of caregivers while supporting their role in providing the highest quality service to clients.

Primary Responsibilities:

• Connect with each potential candidate in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community with the support of leadership.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Senior Care Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Pro orientation.
• Schedule and conduct caregiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with the franchise owner, colleagues, caregivers, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience preferred; an equivalent combination of relevant education and work experience may be considered

Knowledge, Skills and Abilities:

• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
• Must present a professional appearance and demeanor
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
We continue to follow and adhere to all required CDC protocols.

Ability to commute/relocate:

• Vista, CA 92081: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Recruiting: 1 year (Preferred)

Work Location: In person