Now Hiring - Entry Level Customer Account Manager in Parma, OH

We are one of the most iconic business consulting firms in the local region working exclusively with top-tier clients. Our devotion to providing exceptional customer service contributes is the root of our immense success thus far. As an Entry Level Customer Account Manager, you will be acting as the primary point of customer contact. You will communicate openly, with an engaging and enthusiastic tone, focusing on finding the most optimal solution for each individual customer.

Our main priority for this year is to revolutionize the client relations industry. We are committed to hiring and developing driven individuals who share our values and want to work in a high-performing culture that supports the outstanding work of our Entry Level Customer Account Manager team. We take immense pride in creating an exceptional company culture and expressing recognition to our employees. If you are tired of the mundane work environments and want to join a friendly, passionate team with limitless potential for career development look no further!

Entry Level Customer Account Manager Responsibilities:

• Answer questions about warranties or terms of sale, product offering, and provide effective solutions to difficult problems in order to ascertain client satisfaction.
• Build a sense of trust and sustainable relationships with clients through open, professional and empathetic communication
• Complete initial training successfully by studying product and client knowledge, communication procedures, guidelines, and company policies
• Maintain a high level of professionalism in order to represent our clients with rectitude and in a positive light
• Attend meetings with the management team to stay up to date on product knowledge, upcoming deals or promotions, as well as any changes in company policies
• Place client orders: Take confidential payment information as well as other personal information such as address and phone number

Entry Level Customer Account Manager Requirements:

• 1-2 years in client relations, management, leadership, customer service or sales experience
• High school diploma or GED required
• Passion to advance leadership and managerial skills
• Active listening skills and the ability to adapt quickly and respond to diverse individuals
• Must have excellent written and oral interpersonal communication skills
• Demonstrate the ability to work independently with minimal supervision
• Strong commitment to confidentiality and customer privacy
• Vigorous drive for success

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person