Now Hiring - Individually Owned and Operated Ace Hardware Store - Sales Associate in La Jolla, CA

Full description of the position

Retail Hardware Expert

Meanley & Son Ace Hardware in downtown La Jolla is seeking an experienced hardware retailer. We are looking for someone with retail hardware experience who knows paint, plumbing, electrical, tools, key cutting, merchandising, etc. We need someone with product knowledge and expertise who can serve customers well in these areas. Good customer service is a must.

We are a single Ace Hardware store located in the heart of the village of La Jolla, two blocks away from the La Jolla Cove Beach. We have a nice staff and a beautiful location. Enjoy lunch breaks at the beach. We have operated at this location for over 70 years. We have a full time or part time position available now.

Please respond at [please apply online] or call 858-[please apply online] and ask for Bob, Kristina, Steven or Amy.

About Meanley & Son

Meanley & Son joined Ace Hardware in 1997. ACE is the place. Ace is a coop of independently owned and operated hardware retailers who joined together to establish buying power which enables us to purchase from the manufacturers at competitive prices. Aces focus on customer service and being the Helpful Place is 100% consistent with Meanleys 70+ year tradition in La Jolla and we are proud to carry the Ace Banner.

General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following. Other duties may be assigned.

Customer Service:
Provide a positive representation of Meanley & Son
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.

Other Essential Requirements

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.