Now Hiring - Retail Sales General Manager in Gilbert, AZ

Volvo Cars GIlbert, family owned and operated is seeking a results-focused, highly driven, a current and experienced Automotive General Manager to grow our dealership to the next level. All our facilities are image compliant/very new, and World Class. We have a strong senior management group that is dedicated to our employees’ success, and an excellent reputation of superior customer service within the Phoenix community.

Responsibilities:

• Oversee all departments (Sales, Service, and Parts) to ensure profitability and efficiency

• Support, mentor and engage with all management positions

• Manage daily operations, recommend and create improved course of action where necessary

• Responsible to control expenses and maintain customer satisfaction (CSI)

• Build strong customer relationships

• Manage company processes

• Stay current on market knowledge

• Maintain a balanced inventory in new and used vehicles

• Create a positive sales culture for the team focusing on employee retention

• Respond to customer complaints, ensuring a high level of customer satisfaction is achieved

Qualifications:

• Must have a minimum of 5 years’ experience as a General Manager or General Sales Manager in a high-volume franchise store and have the references to substantiate this.

• Have a record of outstanding sales achievement and Excellence in Customer Service

• Be a process driven coach/mentor who can lead an existing group of dedicated employees

• Have strong selling skills to take the dealership to the next level

• Be a hands-on daily leader who stays involved in all parts of the operation

• Have a strong attention to and appreciation for the details

• Professional appearance, strong work ethic and integrity

• Must possess a valid and clean driving record

• Competitive wages
• Health, Dental, Vision Insurance
• Life, Short & Long-term Disability Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Discounts
• Indoor heated and air-conditioned state-of-the-art facility and equipment

EEOC statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.