Now Hiring - The Fabric Shop Network, Inc. - Professional Services Customer Representative - Sales Calls & Digital Marketing in Battle Ground, WA

Full description of the position

Company Overview:

The Fabric Shop Network is the industry association for independent fabric and quilt retailers globally which is based in Battle Ground, Washington. With a rich history spanning twenty-six years, we provide valuable industry insights, trends, and resources to our dedicated membership. As we continue to grow, we are seeking a talented and enthusiastic Customer Representative to join our team. This position will primarily focus on sales calls and digital marketing for The Fabric Shop Network company.

Position: Customer Representative - Sales Calls & Digital Marketing

Employment Type: Full-time, Immediate Opening

Responsibilities:

1. Sales Calls:

- Conduct outbound sales calls to prospective fabric and quilt retailers.

- Build and maintain strong relationships with existing customers to drive sales and promote customer loyalty.

- Identify customer needs and provide appropriate product recommendations and solutions.

- Effectively communicate product features, benefits, and pricing to potential customers.

- Handle customer inquiries, resolve issues, and provide exceptional customer service.

2. Digital Marketing:

- Develop and implement digital marketing strategies to increase brand awareness and drive customer engagement.

- Create engaging and persuasive content for various digital channels, including social media, email marketing, and the company website.

- Manage social media accounts and actively participate in relevant online communities to promote The Fabric Shop Network company.

- Monitor and analyze digital marketing campaigns' performance, identifying areas for improvement and implementing optimization strategies.

- Stay up-to-date with industry trends, emerging technologies, and digital marketing best practices to ensure a competitive edge.

3. Collaboration and Reporting:

- Collaborate with the sales and marketing team to align strategies and achieve business goals.

- Provide regular reports on sales activities, customer feedback, and marketing campaign performance.

- Assist in market research and competitor analysis to identify potential growth opportunities.

- Perform all other duties and tasks as assigned.

Qualifications:

- High school diploma or equivalent; bachelor's degree in marketing, business, or a related field is a plus.

- Proven experience in sales, customer service, or digital marketing roles.

- Excellent communication and interpersonal skills.

- Strong sales and negotiation abilities.

- Proficiency in digital marketing techniques and platforms.

- Familiarity with social media management and content creation.

- Analytical mindset with the ability to track and interpret marketing data.

- Self-motivated and goal-oriented.

- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

- Passion for the fabric and quilt industry is a plus.

Benefits:

- Competitive salary commensurate with experience.

- Health insurance and retirement benefits.

- Professional development opportunities.

- Friendly and collaborative work environment.

If you are a motivated and results-driven individual with a passion for sales and digital marketing, we invite you to join our team at The Fabric Shop Network. Apply today and be a part of our exciting journey in serving the fabric and quilt retail community.

Job Type: Full-time

Pay: $33,279.36 - $43,679.16 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person