Now Hiring - CLIA - Travel Membership Sales & Partner Relations Director in Washington, DC

The Membership Sales & Partner Relations Director leads the development and growth of the Executive Partner Program at CLIA and is responsible for recruiting new industry business partners and sponsors while delivering a positive experience that engages and retains existing business partners and sponsors for assigned regions/ community segments.

Accountable for Key Performance Indicators (KPI), including incremental revenue growth annually ranging from $2 million plus in membership and $500K plus in sponsorship sales, and a 90% retention level and partner satisfaction.

Essential Job Functions

Sales - 60%

• Build a sustainable membership sales funnel to support the growth of the Executive Partner Membership Program.
• Achieve revenue objectives and net positive recruitment, retention, and sponsorship targets.

Engagement & Internal Collaboration - 40%

• Build and maintain relationships with all new and existing partners and sponsors; promote and provide exceptional attention to top tier partners.
• Oversee the onboarding of new business partners.
• Activate and engage partners through established platforms and planned activities; ensure effective and timely delivery of program benefits.

Internal Collaboration:

• Collaborate with the membership team on strategies that foster member satisfaction and deliver value to partners.
• Collaborate with event team on content delivery and facilitation to ensure a successful program.
• Participate in Membership and Commercial team staff meetings and/or related meetings.
• Prepare weekly status reports, meeting materials including agenda and presentations as appropriate.
• Leverage and optimize use of CRM to effectively manage partner and prospect interactions.
• Contribute to program assessments, refinements and enhancements.
• Support the budget, forecasting and risk analysis process.
• Communicate effectively with all constituents and elevate issues where appropriate.
• May attend relevant industry events and trade shows to promote CLIA, acquire new members and connect with existing partners.
• Keep abreast of industry and market news.
• Travel as and when required.
• Adhere to CLIA’s policies, guidelines and procedures.

Supervisory Responsibilities

• None.

Required Competencies, Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills; able to make oral presentations and effectively communicate the member value proposition in a variety of settings.
• Excellent sales and customer service skills; Strong initiator with a passion for customer service and relationship building; Innate desire to drive results to achieve sales goals. Proven experience in closing a sale.
• Membership recruitment experience preferred.
• Ability to function well under pression; Ability to multi-task and meet deadlines in a fast-paced environment.
• Ability to work both independently and as part of a team.
• Proficient with CRM software such as Aptify, Salesforce; Microsoft Office Suite and related software.

Required Education and Experience

• Bachelor’s degree in marketing, communication, business or related field required; Advanced degree preferred.
• Minimum eight years job-related experience.
• Equivalent combination of education and experience.

Work Environment

• This position is based in our DC office as part of a hybrid work environment with 1-2 days in the office and 3-4 days remote.

Required Travel

• Less than 25% travel to attend planned events, key client recruitment pitches or in-person meetings.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable Accommodation

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

EEO Statement

CLIA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local employment laws.