Now Hiring - Chanel - Retail Sales Fragrance and Beauty, Account Executive, DC in Washington, DC

POSITION SUMMARY:
Chanel, Inc., a leader in the luxury goods industry, seeks an Account Executive to support and develop Multi Brand Retail sales through education and motivation of store sales staff. Reporting into a Market Director, the Account Executive is responsible for executing the Chanel business objectives, promotional programming, upholding brand image, and talent development at the store level. The ideal candidate has a passion for Fragrance and Beauty. Has worked within a Multi Brand Retail and/or Retail environment and has experience managing a significant sales volume. Must have strong communication, coaching, execution skills, and the ability to flex schedule based on business needs.

POSITION RESPONSIBILITIES:

Business Execution

• Responsible for executing the business strategies to achieve the Company’s business objectives
• Regularly monitor retail sales and hold Counter team accountable to meeting established retails sales objectives
• Establish a cadence of in store time with both Counter teams and Store leadership to ensure alignment to Chanel business objectives; sales plans, product launches, and special events
• Partner closely with Counter Manager to develop a client strategy. Focus on attaining new clients and developing a loyal client base
• Foster strong relationships with Retail leadership in order to ensure Chanel is positioned well within each respective beauty department from a space and location and talent perspective
• Maintain a pulse on market dynamics and trends in order to capitalize on opportunities and ensure achievement of Company objectives
• Plan, communicate, and execute all in-store events in partnership with Market Director, Education, and other relevant Corporate partners.
• Responsible for managing a budget and adhering to respective Company policies and procedures (i.e., RSS (freelance), T&E, counter supplies, etc.)

Talent Development

• In partnership with the Education Executive, recruit, and develop Counter teams, with a strong focus on succession planning. Together provide orientation training/onboarding for all new hires using company approved platforms and materials
• Leverage fluency in product, service and artistry skills to coach and support Counter Managers and BAs
• Model behavior with side-by-side coaching on service ritual, application techniques, and all facets of clienteling including use of the respective retailers’ clientele systems
• Partner with Education Executive to identify learning/development opportunities and to create and implement targeted development plans

Brand Image & Experience

• Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your Counter teams

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion

Chanel Community

Fondation Chanel

Sustainability

Arts and Culture

Career and Leadership Development:

Compensation

Benefits and Perks