Now Hiring - Ciotti Eye Care - Optometric Assistant/Front Desk Receptionist/Optical Sales/Optician in Lithia, FL

Full description of the position

The Ciotti Eye Care work environment is a small family owned private practice setting, working directly with the owners/doctors to accomplish a wide variety jobs in order to ensure patients have a pleasant, efficient, and high quality eye care experience.

Past experience working in the eye care industry is preferred, but we will consider applicants with less experience if motivated and willing to learn the specifics of working in eye care. We are currently prioritizing applicants with optical sales experience. Some minimum experience working in customer service, retail, or other healthcare industries, etc. will be required. Experience with medical billing and coding is also preferred.

We want all of our patients to have an exceptional experience at Ciotti Eye Care. We plan on accomplishing this by having exceptional team members working with us! Our employees will often be the first point of contact with patients and first impressions are very important. Therefore good communication skills and the ability to convey positive energy throughout the day is a must!

Must be able to work well with patients of all ages and all demographics. Ciotti Eye Care is a family friendly full scope practice seeing infants as young as 6 months and patients of all ages and abilities.

Our number one priority is to maintain a safe, positive, and uplifting work environment where we prioritize individual and personal growth of our team, alongside growing our business. We hope this will be a great opportunity for anyone looking to be part of an amazing team where you will be treated like family, with room to grow as we do.

Below are examples of duties/responsibilities that may be expected on the job:

Receptionist/Optical/Retail duties

• Greet internal and external clients, patients, and their families warmly.
• Maintain a professional and friendly attitude with all staff, patients, and doctors
• Speak with patients on the phone, schedule patient exams and appointments, check patients out, and post charges.
• Assist patients in the selection of eyewear.
• Measure, fit, adjust, and repair eyewear.
• Discuss customer's needs, occupations, and hobbies to determine the best lenses to suit the lifestyle.
• Prepare and deliver work orders to the outside laboratory.
• Verify quality and measurements of eyewear returned from the lab.
• Maintain a neat and orderly appearance in the dispensary at all time
• Contact patients when eyewear arrives.
• Work with patients to provide patient education and how to use their new eyewear.
• Administrative/Fiscal Duties
• Maintain inventory of eyewear, accessories, and supplies
• Counsel patients with third-party insurance regarding the specifics of their coverage, including (but not limited to) patient's responsibility, time for filing, etc.
• Prepare the patient's bill and input charges into the computer system; balance receipts at the end of each day.
• Assist in establishing and revising the dispensary's guidelines, policies, and warranties.
• Organize and maintain contact lens inventory.
• Inventory frames and accessories 3-4 times a year.

Doctor's assistant/technician duties

• Report to Optometrist
• Completes a detailed patient history which includes past medical history (systemic and ocular), family medical history (systemic and ocular), medication history (systemic and ocular) and the chief complaint (the reason for the visit).
• Checks patient's uncorrected (when applicable) and
• corrected visual acuity for distance and near.
• Performs appropriate special tests as needed according to office policy and procedures.
• Maintain and stock exam rooms.
• Transcribe exam results if needed for the doctor.
• Conduct special testing as needed.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• No nights
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:

Ability to commute/relocate:

• Lithia, FL 33547: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any experience with medical billing or coding?

Experience:

• Eye Care or Optical: 1 year (Preferred)
• Healthcare: 1 year (Required)

Work Location: In person

Job Type: Full-time

Ability to commute/relocate:

• Lithia, FL 33547: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Ophthalmology (Preferred)

Work Location: In person