Now Hiring - TEC Equipment - Retail Sales New Truck Sales Coordinator in Oakland, CA

Full description of the position

About Us:
Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.
TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks, and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview:
We are seeking a Sales Coordinator for our New Truck Sales Department. The Sales Coordinator supports both heavy duty and medium duty truck departments with a primary focus on coordinating sales activities.
You will be responsible for supporting the sales staff in all phases of the customer relationship process, maintaining or increasing sales for the department, and assisting with inventory management, sales transactions and customer follow-up. You continually challenge yourself to improve the performance of the departments and contribute to the overall success of the dealership.
TEC Equipment takes care of our customers with Convenient Access, provides Premium Products in a one-stop shop, is able to do this because we're the largest full-service dealership in the West, committed to truly being every customer’s Best Business Partner. Embodying TEC Equipment’s value proposition throughout all customer interactions is the key to your success in this role.

Responsibilities:

• Work with Sales teams to build a strong customer pipeline; establish and accurately maintain customer accounts and contact lists on a daily basis; ensure all customers understand TEC Equipment’s value proposition including how, where, and when they can utilize our services, and why they should.
• Track and record all inbound truck/trailer inventory including coordinating shop work to make trucks line ready. Review and code all new truck related invoicing from the OEM and ensure timely processing through central accounting.
• Review and follow-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables.
• Work with OEM National Accounts team to invoice all sales transactions (Amazon), track and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units. Monitor recovery from and/or additional payments required to the OEM for all residual transaction differences.
• Offer superior level of service to customers and maintain all standards according to company policy to ensure TEC is recognized for A+ customer satisfaction. This means proactively providing up-to-date status of service, pricing, leasing options, and new product release launches; proactively updating customers on product changes and modifications, above and beyond the new truck sales business; being authentic in a desire to help customers and seeking out opportunities to surprise the customers with a higher level of service than they have seen before.
• Coordinate booking of all monthly truck and trailer transactions including review of GP sheets and ensure transactions record smoothly through accounting.
• Attend training, departmental meetings, and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on company changes, industry trends and technological advances.

Qualifications:

• Minimum two years’ experience in fast-paced administrative support role
• Proficient with office equipment (e.g., fax machines, copiers, phone systems, etc.) and computer programs (e.g., MS Office Word and Excel, etc.)
• Excellent phone etiquette, professional demeanor, and customer service skills
• Strong organizational skills and ability to maintain organized files and multi-task successfully.
• Experience within truck or auto dealership industry preferred
• Valid driver's license and ability to meet insurance requirements.

Benefits:
TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.
New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.
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Choice of two comprehensive medical plan options that include prescription drug coverage.
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• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children.
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements:*
All offers of employment are contingent upon successful completion of all applicable screenings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.*

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Location: 8099 S. Coliseum Way, Oakland, CA 94621

Job Type: Full-time

Pay: $25.58 - $31.98 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person