Now Hiring - 321 the Agency - Media And Communication Account Manager in Orlando, FL

LOCATION

This position is fully remote. EST working hours. Preferred states: Florida, Georgia, North Carolina, Alabama, Kansas, Pennsylvania, Colorado. Employees have full access to use the Downtown Orlando 321 office as a co-working or production space.

THE JD TL;DR

Let’s break it down: The “Client” part = you’re our client’s best friend on behalf of the whole agency balancing what they need externally with what we accomplish internally. The “Strategy” part = you’re doing more than checking the boxes or delivering an order. You’re thinking deeply about our Client’s marketing plan and present thoughtful recommendations to make the most out of their dollars.

Senior members of our team are given this title because they: bring their years of experience to the table, are self-sufficient 90% of the time, have high levels of emotional intelligence, uphold our company values consistently, are willing to support and teach more junior members of the team, have a solution-first mindset, and are simply a joy to work with.

THINGS YOU’LL CREATE AND COLLAB ON:

• Crazy awesome relationships with our clients
• Statements of Work
• Campaign or Creative Briefs
• Project Roadmaps - timelines and deadlines
• Client Marketing “Playbooks”
• New Business Presentations
• Client Invoicing Spreadsheets and Documentation
• Campaign Success Reporting Presentations

SOME MORE SPECIFICS:

• Deliver daily professional client correspondence - email, slack, GoogleHangout
• Be the source of truth for our client’s needs, wants, and preferences.
• Understand customer goals and key performance metrics and exceed those goals throughout their marketing campaign.
• Develop comprehensive go-to-market strategies, marketing plans, and campaigns that drive results and optimize accordingly.
• Have clear understanding of approved studio budgets vs actual budgets in order to understand project/account profit margin.
• Work with a kick ass team of project managers, designers, writers, media buyers, strategists, social media experts, photographers, and your fellow account managers.
• Lead and facilitate kickoff discussions in order to appropriately set and manage expectations, influence, coach and inspire the team throughout execution and delivery.
• Support the project team through the lifecycle of the project – discuss project approach, team concerns, the team wins and problem solve.
• Meticulously proof every piece of collateral before it is sent out, ensuring client branding and goals are being executed properly.

TOOLS WE USE

• ClickUP
• Basecamp
• Google Suite - Drive, Sheets, Docs, Slides
• Slack
• WordPress
• MailChimp

A BIT ABOUT YOU

• You’ve worked at an agency and you liked that environment
• Sufficient professional experience managing successful client relationships
• Entrepreneurial, self-starter drive
• A healthy amount of curiosity, flexibility, and tolerance for trying something new
• Ability to prioritize, multi-task, solve problems effectively, and to remain professional and constructive in all situations.
• Wicked strong organizational and communication skills
• Have a working knowledge of content management systems, SEO, SEM, digital paid media, web analytics, and digital strategy.
• Mac and Google Suite proficient.

A BIT ABOUT US

In one word: awesome. In more than one word: 321 is a full service marketing agency built on—and fueled by—the uniquely collective strength of our people. We know what it’s like to grind, to create, to dream—we’ve been there before. Our team is built by badass individuals who are all so much more than a job title; leaders who skipped the beaten path and carved their own way. Talent comes from all walks of life and inspiration isn’t born in uniformity.

And we’re searching for talent (and our new best friend) ready to focus on what matters and create the best work of our lives.

WHAT YOUR FUTURE TEAM WANTS YOU TO KNOW

“You will never find another company with better people than we have at 321. The culture and people make coming to work a joy!” - Katie Freyder, Senior Client Strategist

“Is it challenging work? Yes. Will you have fun while doing it? Absolutely. 321 is the place for people who love agencies and get excited by work that’s got a different challenge every day.” - Chelsea Stonerock, Director of People & Culture

“You will get to work on fun and interesting projects for both B2B and B2C clients. The team is amazing; they'll inspire you with their dedication to the work.” Camila Gomez, Senior Client Strategist

SALARY RANGE & BENEFITS

$65,000 - $85,000 annually based on experience. Compensation is not adjusted based on work location.

321 offers PTO, health benefits, 401K matching, Mac equipment, company swag and more.