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Now Hiring - IMG Academy - Education Camp Outreach Operator (Sales) in Bradenton, FL

Education Camp Outreach Operator (Sales) in Bradenton, FL

IMG Academy
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Education

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Education & Training Services
To Whom Education

Location:

Bradenton, FL
3.1

Full description of the position

Who We Are:
About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
  • Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla
  • Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
  • Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
The Camp Outreach Operator will be responsible for managing IMG Academy’s Main Phone Line Operator and responsible for real time assistance ranging from potential sales opportunities, customer requests, and solving customer concerns and issues
Position Responsibilities
  • Assist in lead generation by acting as a bridge to Advisor sales conversions
  • Utilize customer service skills to solve real time issues while maintaining high level knowledge on Academy products and personal to transfer if needed
  • Partners with Management on customer and product issues to identify trends that may affect customer satisfaction levels while tracking chat KPI’s to provide a better overall customer experience
  • Demonstrate technical selling skills and product knowledge in all areas of IMG Academy
  • Properly and effectively use the necessary CRM software to add data, confirm correct information, and better help in transferring to correct department or Sales Advisor
  • Educate customers about terminology, features and benefits of various IMG Academy products
  • Provide support and cover for other advisors including tours with prospective families, teams, groups and at times language translations
  • Maintain a thorough knowledge of IMG Academy campus
  • Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
  • Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team
  • Attend regular Sport Advisor team meetings and supporting peers, as needed
  • Maintain close relationship with related departments on campus to ensure proper client transition from sale to participation
  • Adhere to all company policies, procedures and business ethic codes
  • Other duties as assigned
Knowledge, Skills and Abilities
  • Marketing, Sports Marketing, Sports Management or related business majors preferred
  • 0-1 years of customer experience preferred
  • General knowledge of sports and athletics
  • Experience with online chat
  • Experience with MS Office
  • Desire to work collaboratively with colleagues
  • Excellent written and verbal communication skills
  • Attention to detail
Preferred Skills
  • Bilingual
  • Master’s degree in Sports Management, Business or related field.
Physical Demands and Work Environment
  • Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements:
  • Requires a background check upon offer
  • Requires a drug test upon offer
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfect with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
[please apply online] IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
IMG Academy
Company Size
501 to 1000 Employees
Founded
They Sell
Education & Training Services
To Whom
Education
Website
www.imgacademy.com
Revenue
Unknown / Non-Applicable

IMG Academy is currently hiring for 9 sales positions
IMG Academy has openings in: FL
The average salary at IMG Academy is:

9 Yes (amount not posted)

IMG Academy
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IMG Academy

IMG Academy is currently hiring for 9 sales positions
IMG Academy has openings in: FL
The average salary at IMG Academy is:

9 Yes (amount not posted)