Now Hiring - Retail Sales Project Manager II, Sales Ops in Framingham, MA

Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Tactical aspects include system maintenance, reporting and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements.
• Ability to solve business problems by conducting analysis, reporting key findings, and making recommendations for solutions
• Conduct analytics to proactively monitor Prospect and Lead quality and drive action based on findings
• Participate in strategic discussions to influence senior management on business decisions surrounding enhancements
• Internal customer interactions – will interact on a regular basis with the Staples Business Advantage Sales Ops, Sales, Finance Commissions and Strategy teams.
• Will be responsible for communicating with senior level sales customers (RSDs, RVPs, VPs) regarding Prospect Desk processes and deployments.
• Provide a support service and interface directly with the Business Development sales leaders.
• Gain an understanding of the strategic mandates of the business and be able to interpret the results of their analysis considering that overall business strategy.
• Following the senior leadership approvals, this analyst is also responsible for driving their recommendations into realized gains through business adoption.

What you bring to the table:

• Ability to manage multiple projects (requests) at once with a sense of urgency required to work in a deadline driven environment
• Ability to adapt to new business environments as the business need changes
• Excellent communication skills, both oral and written

Qualifications :

What’s needed- Basic Qualifications

• Bachelor’s degree or equivalent work experience
• 4+ years’ experience in sales enablement and support, data analytics, supporting technology solutions and/or sales operations
• Previous experience in driving cross-functional projects and/or business improvement initiatives
• Previous Excel knowledge with the capability to develop complex formulas to identify root causes or data patterns

What’s needed- Preferred Qualifications

• Master’s degree
• Salesforce.com experience
• Access knowledge

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Interested in joining the team? Check out our perks and benefits !