Now Hiring - Industria Macchine Automatiche - Sales Administrator in Leominster, MA

IMA North America is looking for a full-time Sales Administrator to provide administrative management of projects for IMA North America sales team, customers, shipping/logistics, accounting/finance, and Project Management group internally or overseas. This encompasses all commercial aspects of quotations, orders and other interdepartmental responsibilities. This position also requires front desk coverage rotation for lunch, break times, and time off requests.

IMA is a leader in the manufacture of automated packaging equitpment. We offer excellent benefits, competitive compensation and casual work environment. Once trained and able to work independently, this position has the option of a hybrid work schedule offering the possibility of two days remote.

Job Duties:

• Prepare and verify commercial quotations in CRM &/or SAP system as needed.
• Issue quotations using CRM through the document archival system (SharePoint) for approval and release to sales force / customer.
• Review with sales to verify purchase orders received, work with customers to ensure accuracy as required, and then process/enter within SAP system.
• Division assignment may require participation in conference calls.
• Division assignment may require maintenance of all current orders via “Open Order Sheet”, used for order management meeting and accounting related reference.
• Orders are maintained primarily by communication with respective factory, overseas counterpart, shipping department, and outside sales
• Prepare Order Confirmations and issue into document archival system (SharePoint) for approval and release to sales force / customer.
• Process Change-In-Work (CIW) documentation as required.
• Work directly with Accounting to issue progress billings
• Work directly with Purchasing department to issue respective purchase orders.
• Once advised that goods are ready to be shipped sales administrator will update order through various steps to a “delivery” status in SAP system, including obtaining the customer’s formal shipping instructions.
• Work directly with Accounting to issue final invoice
• Prepare as required, Material Return documents and associated system transactions
• File and maintain all important documents, emails, and shipping information.
• Become familiar with assigned products through training as necessary.
• Adhere to all internal processes and procedures and make recommendations for improvement where appropriate.
• All other duties as assigned.

Qualifications:

• Strong team player
• High attention to detail, focused on quality of work
• Professionalism
• Strong written and verbal communication
• Ability to work independently
• Proficient in SAP and CRM software
• Excellent time management skills, ability to meet deadline

Education/ Experience:

• Associate degree in a related field
• 3+ years’ experience in a similar role
• Proficient with MS Office

Physical Requirements:

• Manual dexterity to use a keyboard
• Ability to sit for extended periods of time
• Able to hear and speak clearly in person and over the phone
• May be required to stay late or come in early to complete important tasks due to customer requirements and completion dates