Now Hiring - Springs Window Fashions - Sales Operations Analyst - Retail in Middleton, WI

Sales Operations Analyst

The Best Experience Company

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

Your Best Career Experience

As a Sales Operations Analyst, you will play a foundational part of the company’s success. You’ll be responsible for supporting retail sales and operations. Your passion for analytics will drive your success as a Sales Operations Analyst with the Springs’ Retail Marketing Operations team. Innovative new product offerings, sales growth, and expansion into new markets has created tremendous opportunity for professional growth and career advancement at Springs. A role as a Sales Operations Analyst is a great entry point for a starting career at Springs Window Fashions!

Your Best Career Experience Responsibilities

You will be responsible for providing technical, analytical, and administrative support for the Retail Team in the form of reports, special projects, data analysis and distribution of information. The Customer Relationship Management (CRM) system will need to be maintained and this individual will need to have the foundation to capture data, understand data integrity, provide user training on this system, and draw conclusions from the data. Ultimately, this individual will be a key contributor to help grow sales in the Retail team by supporting Field Sales, National Accounts and key Retail team members thru the data analysis and reporting tools. Here’s a bit more about what you can expect your time to look like:

• Provide technical, analytical and administrative support to the Retail sales management, Marketing Operations and Field Sales in the form of dashboards, reports, special projects, data analysis and distribution of information. Majority of the data will come from Dynamics 365 / Customer Relationship Management System, but there will be other reporting unique to Springs
• Run sales performance management reports to support and load KPI’s and key initiatives
• Generate ad hoc reports to audit data, ensure quality of information and resolve any issues with content which is contained in Microsoft Dynamics
• Proactively identify and document process improvements
• Provide CRM training and support for Field Sales Representatives, Regional Sales Managers and other identified users
• Create and assist with designing canned reports to be used by Marketing Operations team and others within the Retail Channel
• Assist with the day-to-day maintenance and administration of the Retail team sites and user support along with making sure content is accurate and supported
• Serve as a back-up for other Retail Marketing Operations team members and administrative functions
• Ability to operate under positive pressure, meet tight deadlines and deliver innovative approaches or solutions
• Critical thinking skills to draw conclusions and provide insight on the analysis based on the audience

What Spring’s Best Experience Means for You

Setting the bar so high means our work is never done. Springs Window Fashions offers incredible opportunities to develop the skills you’ll need to be successful in a fast-paced consumer products company. You’ll also be provided with several perks and benefits as a member of the Springs team:

• Regular interaction with multiple functional areas and with others at all levels within the organization, from production to senior leadership
• Great career growth opportunities - Springs is an organization with a commitment to professional development
• Corporate Bonus Program
• Competitive, employee-focused benefit programs including a generous 401(k) match, tuition reimbursement, comprehensive medical plans, employee discount program covering a variety of goods and services
• Newly renovated corporate headquarters (including on-site fitness center)
• Exposure to other roles and functions within SWF
• Employee Referral Program - $750 - $1500 bonus or additional PTO days per eligible referral
• Paid on-the-job training; in-depth product knowledge sessions via online courses, live online classes, and live sessions

What We’re Looking For

• Bachelor’s Degree in a related field (Data Science preferred)
• 1+ years related work experience
• Excel Skills (Advanced)
• Demonstrates the ability gather data, cleanse, draw conclusions and tell the story
• Good communication skills
• Detail oriented and organized

How We Work to Deliver a Best Experience: Our Behavioral Competencies

• Ensures Accountability – Holding self and others accountable to meet commitments
• Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results – Consistently achieving results, even under tough circumstances
• Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement