Now Hiring - Brand Sales Support Specialist, Serramonte - Full Time in Daly City, CA

Job Overview

The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean and organized shopping environment.

Essential Functions

• Make the customer the top priority
• Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
• Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available
• Ensure appropriate selling floor presentation by promoting events and merchandise assortments
• Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor
• Exhibit friendly and helpful customer experience expectations
• Drive and exceed department goals by executing Macy’s initiatives to actively drive the business.
• Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions
• Adhere to all safety and security policies and procedures
• Complete other customer-facing tasks as needed
• Regular, dependable attendance and punctuality

Competencies

• No specific educational accomplishments are necessary.
• Exceptional customer service skills.
• Possess strong merchandising skills.
• Ability to effectively communicate and present information to customers, peers and all levels of management.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.
• Must be able to work independently with minimal supervision.
• Must be able to multitask in a fast paced environment.
• Ability to collaborate as a member of a team.
• Demonstrate an energetic and positive attitude, strong communication and interpersonal skills.
• Possess vision and creativity.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

Physical Requirements

• Must be able to reach and use hands and arms continuously.
• This position requires substantial bending, lifting, standing, and walking.
• Requires close vision and color vision.
• Must be able to move and/or lift at least 30 lbs.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Ability to commute/relocate:

• Daly City, CA: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person