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Now Hiring - Automotive Service BDC Representative in Milford, MA

Automotive Service BDC Representative in Milford, MA

Imperial Cars
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Retail Sales
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Vehicle Dealers
To Whom Retail & Wholesale
Location: Milford, MA
3.1

Imperial Toyota

Milford, MA

*Full Time, Monday-Friday, 8am-5pm, AND alternating Saturdays with day off during the week when working a Saturday schedule

*Starting hourly rate is dependent upon experience

*Position also offers potential to earn commissions, paid weekly

We’re a growing dealership auto group in search of a highly motivated, goal oriented individual to join our team as a Service Business Development Center (BDC) member. Must possess great phone and written skills, have a friendly demeanor, be self-motivated, and able to work independently. Automotive knowledge a plus but not required. If you’re ready for an opportunity to grow and develop your automotive industry career please apply here.

Responsibilities of the Service BDC position:

  • Answering and scheduling incoming customer service appointment requests. Requests will be made via websites and incoming phone calls.
  • Schedule the first oil change appointment for vehicles sold by the dealership.
  • Contact customers who missed a scheduled service appointment to reschedule.
  • Follow up on manufacturer special offers.
  • Proactively contact customers about vehicle recalls.
  • Responsible for tracking and meeting manufacture dealership and district goals for service retention / loyalty.
  • Assist with cashing out customers when needed.

Qualifications for the Service BDC position:

  • Team Player that likes group environment but is also driven to individually succeed
  • Great Attitude and customer service skills
  • Automotive Sales and/or BDC Experience (Preferred but not required)
  • Call Center experience helpful
  • Able to communicate effectively verbally and in writing
  • Able to handle a high volume of calls while providing quality service to each caller
  • Basic Computer skills needed

If you have a current resume that details your qualifications for the position, please hit the "apply now" button and submit it with the provided email.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location: In person

Imperial Cars
Company Size
201 to 500 Employees
Founded
They Sell
Vehicle Dealers
To Whom
Retail & Wholesale
Revenue
$5 to $25 million (USD)


Imperial Cars is currently hiring for 1 sales position
Imperial Cars has openings in: MA
The average salary at Imperial Cars is:

1 Yes (amount not posted)

Imperial Cars
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Imperial Cars

Imperial Cars is currently hiring for 1 sales position
Imperial Cars has openings in: MA
The average salary at Imperial Cars is:

1 Yes (amount not posted)