Now Hiring - Verizon - Telecommunications Account Manager - Business Channel Management in San Diego, CA

What you’ll be doing...

As an Account Manager for Business Channel Management, you will be responsible for creating, implementing, and providing ongoing support to drive lead volume and growth from your designated VBG Channel. In this role, you will have an assigned territory aligned to 1one of these five Verizon Wireless business segments: Business Markets, SMB, Indirect Agents, V2B or Public Sector. Within your assigned channel, you will be responsible for acting as the strategic point of contact and representing all things Connect for your partners. Although the role will vary by channel, your primary focus will be on engaging in activities that increase participation (quality leads) from your wireless partners. You will be providing updates on business initiatives, training, and progress updates at different levels to both your wireless partners and internal Connect teams. This means you’ll be tailoring your communication style based on the audience in order to achieve maximum results. Being a part of this team means that you will manage multiple complex key initiatives and programs, meet aggressive deadlines, and be held accountable to high expectations on the execution of those programs.

Responsibilities:

• Meeting and achieving sales quota provided.

• Creation and delivery of communication slides on market data to leadership.

• Execution on Connect lead priorities including, but not limited to current contests, promotions, market trends, prospecting efforts.

• Conducting frequent funnel reviews and research to ensure alignment on prospecting strategy and execution.

• Quarterly analysis to facilitate intelligent funnel management and strategic decision-making.

• Enabling our supported sales organizations and driving customer experience through strategic oversight of sales modules.

• Responding rapidly and comprehensively to all frontline field inquiries with high-quality, time-sensitive support/education/training on VZC updates and best practices.

• Partnering with Compensation and Commissions to consult on activity discrepancies.

• Effectively collaborating with other VZC Segments (Expansion, BUSS, and Global Enterprise) on assignments that require movement between segments.

• Partnering with market leadership and sales executives in the B2B, SMB, I2B, V2B, and Public Sector organizations to develop and implement strategic plans that drive lead growth.

• Collaborating with leaders and support personnel in multiple workgroups including Operations, Marketing, and other cross-functional sales and support teams to drive process improvements and operations efficiencies that enable optimal lead growth through the execution regional sales initiative.

• Performing extensive analysis on a variety of reports, and systems, to determine and simplify channel processes, policies, and procedures with territory assignments.

• Developing deep relationships with your internal customers while getting to know their businesses, markets, and the challenges they face.

• Travel within assigned markets when necessary.

• Account Managers will support large territories (including an average 3 director teams, 13 AD’s, 30 MP’s, 250 Reps.)

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You enjoy leveraging new technologies to address business problems, improve processes and report metrics. You thrive on the opportunity to inspire cross-functional sales teams and create an environment of constant innovation. You’ll bring a consultative approach and become a vital partner for your sales team and your peers by expertly packaging and tailoring Verizon Connect as a key product in the Verizon ecosystem. Your role is critical to establish Verizon Connect as the premier business partner in your accounts. You’re not afraid of deadlines, complexity, or competing priorities, and your flexible attitude means you’re happy to consider a variety of alternatives and course correct with ease.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Other BI tools (for example Tableau)

• Excel and PowerPoint skills or GSuite platform

• Experience managing multiple projects while meeting deadlines in a fast paced, dynamic work environment.

• Experience working within the Salesforce platform.

• Comprehension of VBG, SMB, I2B organizations, systems, processes, and procedures.

• Willingness to travel (more than 50%)

Even better if you have:

• Bachelor’s degree in a business-related discipline.

• Three or more years of Wireless management or relevant sales experience.

• Knowledge of Sales Reporting systems.

• Experience with POS.

• Artemis experience.

• Territory Management Tool.

• Knowledge of Dun and Bradstreet hierarchy and analysis.

• Strong interpersonal skills and excellent verbal, written, and formal presentation skills.