Now Hiring - Retail Sales Sales Support – Wooster Street in New York, NY

Paul Smith is one of Britain’s leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

We have an exciting opportunity in our Wooster Street Shop in the heart of SOHO on a full-time basis. You will be responsible for assisting the team with achieving sales targets, developing and maintaining excellent client relationships whilst promoting the brand image, providing excellent customer service and up to date product knowledge at all times.

Responsibilities:

• To assist the management and selling teams with achieving sales targets by helping with front and back end operations.
• To assist the sales and operations teams with customer requests, replenishments, deliveries, and shipment execution when requested. Including drop-offs and pick-ups from tailors or other shops.
• To provide excellent customer service at all times and to build customer relations.
• To ensure that you attend staff training sessions to maintain a high level of product knowledge at all times.
• To ensure that a high level of housekeeping is kept to the Company’s desired standard, both on and off the shop floor.
• To assist in any stock, merchandise and housekeeping related duties as requested by the management team. This may include duties such as shop merchandising and up-keep, inventory and stock takes, receiving deliveries, the ticketing of merchandise and any other duties as outlined by the management team.

Essential Experience and Skills Required:

• Previous experience in retail- luxury environment preferred
• Previous experience working as a support associate
• Experience in providing excellent customer service
• Ability to work towards weekly sales goals and ability to meet deadlines
• Excellent verbal and written communication skills

About You:

• Passion for style, fashion and the Paul Smith Brand
• Interest and knowledge of current trends in music arts and culture
• Flexible and reliable
• Good team member, helpful, approachable and trustworthy

What's In It for You:

• Hourly base + bonus payment based on store performance
• A generous Clothing Allowance
• Discretionary discount on Paul Smith goods
• Basic medical and dental insurance at no cost to you
• 401k with a 3% match
• Vacation, sick/personal days in accordance with Company Policy

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognized and valued.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9