Now Hiring - Westboro Toyota - AUTOMOTIVE BDC SERVICE REPRESENTATIVE in Westborough, MA

Full description of the position

AUTOMOTIVE BDC REPRESENTATIVE NEEDED NOW AT WESTBORO TOYOTA! Would you like the ability to work remotely? If you have experience and you are one of the best- WE WANT YOU!!!! Are you looking for a great place to work? Do you have a passion for people and the desire to succeed? Is a positive and professional environment important to you? If you answered yes to any of these questions, then Westboro Toyota is the place for you! MUST LIVE IN THE METROWEST AREA

Westboro Toyota is currentlyseeking a BDC Service Representative! The ideal candidate must l be extremely organized, excel with written and verbal communication, and be committed to delivering exceptional customer service. After 6 months of employment, may be eligible to work remotely from home.

Position Features

• Adherence to our existing BDC methods and processes.
• Handling calls to current and prospective service customers
• Confidently recommend/promote services
• Respond to customer emails, text & chats message in a timely manner
• Follow up with customers who are overdue for service
• Contact customers regarding marketing initiatives
• Handles inbound phone calls, making outbound phone calls
• Log customer information and update database

Position Features

• Adherence to our existing BDC methods and processes.
• Handling calls to current and prospective service customers
• Confidently recommend/promote services
• Respond to customer emails, text & chats message in a timely manner
• Follow up with customers who are overdue for service
• Contact customers regarding marketing initiatives
• Handles inbound phone calls, making outbound phone calls
• Log customer information and update database

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Westborough, MA 01581: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must live in MetroWest area.

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person