Now Hiring - Pinnacle Designs - Customer Service/Sales Support Representative in San Fernando, CA

Full description of the position

Customer Service Representative/Sales Assistant– San Fernando, CA - Supplier

We are a Five Star Supplier with a great reputation for setting industry trends and service standards. We are the leaders in our industry and have been in business for over 40 years! If you believe that “The difference is service” and you like working in a fast-paced, driven environment, then we want you on our team!

We are 6 time winners of “The Best Place to Work” competition, by Counselor Magazine and Promotional Products Business Magazine.

We are welcoming candidates from other industries to apply for this opportunity. Are you a “stand-out”? Are you the “Employee of the Month” with every job you have had? Are you looking for a real career where you can contribute your talents and “shine”? Then CLICK TO APPLY!

We are stable, growing and offer a positive, professional, fun work environment with opportunities for growth and development. We are seeking only the best candidates to join our team!

The position is Full-Time with an Hourly Range between $22.00-$24.00 per hour, based on experience, plus Full-Benefits after 30 days. We believe that our people are our greatest resource and our employee relations and benefit package are based on that mentality (for Full-Time Hires). We have a 100% Employer Funded Profit Sharing Plan, tying YOUR personal SUCCESS to the Company’s SUCCESS.

Description of the CSR/Sales Assistant Position:

Provide top notch service for maximum customer retention and new customer acquisition by:

• Fostering existing accounts as well as develop new business by leveraging company assets to provide excellent service.
• Daily communication with our China team regarding new product sourcing and production management.
• Managing order process by sending order confirmations, layouts and pre-pro samples.
• Quoting custom and stock items promptly and accurately.
• Specialty product and process knowledge is helpful.
• Field in-bound sales calls as well as make outbound calls.
• Sales Administrative Duties, as assigned.

Desired Skills & Experience:

Required Skills:

• Customer Service, Sales, or Account Management.
• Administrative Assistant skills.
• Excellent Communication skills, verbal and written.

Preferred Skills:

• Experience in High Level B2B Customer Service
• Background and knowledge of the Promotional Products Industry.

Please Note: We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, age, religion, gender, national origin, disability or veteran status.

The Hourly Range is between $22.00-$24.00 per hour, based on experience, plus full-benefits after 30 days for Full-Time Hires.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• San Fernando, CA 91340: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person