Now Hiring - FASTSIGNS San Mateo - Customer Service & Sales Consultant / Customized Signs & Graphics in San Mateo, CA

Full description of the position

Customer Service & Sales Consultant for Customized Signs & Graphics

FASTSIGNS of San Mateo is one of the highest-volume franchised sign and graphics companies out of over 700 FASTSIGNS locations worldwide and offers a variety of printing and marketing solutions to local and global companies, including signs, banners, window films, vehicle graphics, wall and floor graphics, promotional products, ADA compliance, t-shirts, installations and much more.

If you're looking for a rewarding career where you help businesses in the community look great by assisting them in finding the perfect custom sign and graphic products, read on...

What we offer for the Customer Service & Sales Consultant for Customized Signs & Graphics Position

• Paid training period where you learn our products and processes.
• $22 - $26 base pay per hour to start, plus commission.

Commission is paid based on individual sales placed. Successfully following our standard sales plan, you can expect to earn the equivalent of an additional $3 - $7 per hour in commission after the initial paid training period, for total compensation of $25 - $33+ per hour in the first year.

• Monthly Bonuses for achieving team goals.
• Medical, Vision & Dental Insurance.
• Retirement Plan.
• Paid Vacation & Personal Days.
• Great work shift: Monday - Friday 8:30 am - 5:30 pm.
• Casual and fun, yet professional and organized, work environment.

Qualifications for the Customer Service & Sales Consultant for Customized Signs & Graphics Position

• High school diploma or GED required. College education preferred.
• 2+ years experience in a customer-facing role preferred.
• Ability to empathize with customer needs and build relationships in order to earn repeat business.
• Comfortable "thinking on your feet" solving customer needs both over the phone and in person.
• Basic math skills for creating price quotes and measuring/calculating sign sizes.
• Familiarity with Google Suite and strong e-mail communication/typing skills.
• Valid driver's license and reliable transportation.
• Enthusiastic, organized, detail-oriented, and able to multi-task in a fast-paced environment.

Responsibilities of the Customer Service & Sales Consultant for Customized Signs & Graphics Position

• Assist customers via phone, e-mail, and in-person, asking questions to help determine the best graphics solutions. Problem-solve as needed.
• Create price quotes.
• Follow up on new marketing leads and referrals.
• Create work orders that include specifications for the items the customer ordered so our production team can build them.
• Review completed products for quality.
• Perform a variety of clerical tasks such as filing, payment processing, ordering materials, phone call follow-ups, etc.
• This role has the opportunity for growth which could include managing our larger accounts, performing site visits, and more.

Learn more from our video: [please apply online] Type: Full-time

Pay: $25.00 - $33.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• What interests you most about this position?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person