Now Hiring - Kal Freight - Parts Counter Sales in Kansas City, MO

Full description of the position

KAL Partz is a reputable, California-based, truck and trailer parts retailer and distributor delivering quality at every step. We serve a diverse clientele with our market expertise and nationwide presence. Our competitive pricing and sourcing solutions fulfill our customers' parts demands.

Kal Partz is looking for a Parts Counter Sales Person who will help our customers at our Kal Partz Store.

Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information. Reviews Service/Tire shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers. Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the Service/Tire shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to Service/Tire shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• Sets up orders for daily shipment, delivery or pick-up.
• Solicits assigned accounts by phone.
• Keeps front and rear counter areas clean and uncluttered.
• Cleans computer terminals and printers daily.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Maintains professional appearance.

Requirements:-

· Exceptional organizational skills

· Should have at least two years of experience and must has worked on ERP system.

· Should have good knowledge of excel and advance excel.

· Strong computer skills

· Excellent time management skills

· Good communication skills, both written and verbal

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Kansas City, MO 64120: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person