Now Hiring - Westmoreland Health and Rehab Center - Clinical Liaison in Knoxville, TN

Westmoreland Health and Rehabilitation Center is seeking a Clinical Liaison to join our family!

All Your Needs. All Our Hearts.

Westmoreland located in beautiful Knoxville, Tennessee is the second largest facility of its kind in the city. This healthcare center offers care for 222 residents and patients who rely on us for life enrichment and quality of care.

We offer an array of employment opportunities for all types of professional interests. We offer competitive wages and benefits, tuition assistance and professional advancement programs.

The Healthcare Center offers Respite Care, continuing Long-term Care, Memory Care, and Rehabilitation. Westmoreland has been a valuable part of the community for the past 40 years.

Come join our enthusiastic team! It’s not just our promise, it’s our passion.

Come Join our dynamic marketing team!

Your Role in the Company

As part of a large marketing team, this person will identify, manage, and develop lead sources for a post-acute care continuum to include IL, AL, and SNF. Conduct on-site clinical assessments of potential patients and determine appropriateness for admissions. Facilitate a smooth transfer and admission; and they will identify, develop and maintain referral relationships.

Qualifications:

EDUCATION:

• Graduate of an accredited school of nursing or therapy is preferred

LICENSES/CERTIFICATION:

• Valid clinical license in the state employed
• Valid driver’s license.

Experience

• Familiarity with senior care.
• Customer services, sales and/or marketing experience preferred.

Essential Functions of the Position

• Receives leads from providers, facilities, or any customer source, and converts appropriate leads to drive census.
• Manages and coordinates leads from key hospitals in the market.
• Coordinates and communicates closely with internal Admissions person and facility Team.
• In conjunction with facility requirements/abilities, clinically accesses patients to determine if the patient meets admission criteria.
• Makes contact with potential lead as a representative of Health Services facilities. Assists with any questions from lead and/or family members.
• Obtains the necessary medical and financial information to qualify patients for admission.
• Facilitates patient placement based on clinical services needed, bed availability, patient/family preference, geographic location, etc.
• Troubleshoots areas of admission, public relations, pre-certification and physician follow-up in conjunction with facility.
• Conducts need assessments.
• As necessary, may coordinate community education and events for hospitals, physicians and other referral sources.

KNOWLEDGE/SKILLS/ABILITIES:

• Skilled in clinical admissions assessment.
• Ability and willingness to travel frequently
• Ability to work flexible hours.
• Ability to work independently with minimum daily direction, and to self-motivate.
• Ability to communicate effectively with patients and their families, physicians, hospital administrators, and at all levels of the organization.
• Knowledge of, or ability to learn, reimbursement programs.
• Ability to conduct oneself in a mature and professional manner.

C ourage and Commitment to Exceed Expectations

O ptimistic about our Future

M otivate Yourself and Others

P atient Hearts Giving Passionate Care

A chieve Success with Integrity

S ervant Leadership, Valued Employees

S trength Through Perseverance

I nspired Excellence

O neness with Teamwork

N urture with Loving Kindness

We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines.