Now Hiring - TPG Hotels & Resorts - Sr. Sales Manager in Los Gatos, CA

Full description of the position

Be A Part Of Our Growing Team....

We are seeking Sales Manager candidates immediately for our Toll House Hotel located in Los Gatos, CA.

Perks include hotel room discounts, health plans, paid time off and more….see our full list of benefits below. We are looking for Sr. Sales Managers that are looking to take the next step in their career! We are located at 140 S. Santa Cruz Ave. Los Gatos, CA 95030

****A successful candidate should have some brand experience.****

POSITION OVERVIEW

The Sr. Sales Manager is responsible for growing overall revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service. Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills. Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel.

JOB RESPONSIBILITIES:

• Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources.
• Solicit new and repeat guest room and meeting business. Maintain client base of key accounts and conventions. Determine the guest's needs, space availability, and meeting details.
• Make outside sales calls and telemarket to obtain business. Also utilize site inspections and on-site luncheons to book business.
• Maintain active liaison with competitors regionally through personal contacts, professional and industry associations. Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
• Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
• Negotiate group rates with clients on an annual and on-going basis.
• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
• Follows up on the progress of clients booked, such as room night pick up, with the Front Desk Manager /Sales Coordinator to ensure maximum occupancy.
• Follow up on bookings and solicit repeat business.
• Represent hotel in community affairs and industry related events.

MANAGING ACCOUNTS

• Develops marketing strategies by analyzing historical, current and future hotel/market trends and creates selling strategies to capture the maximum amount of revenue
• Responsible for working with DOSM to provide input on Corporate Group Market during budget season
• Signs Room Block and Catering contracts based on company standards
• Responsible for negotiating contracts and the implementation and setups as required
• Maintains accurate sales records, data base and reports to provide history, ensure future and current quality service and enhance future prospects, through Delphi and other Hilton programs.

JOB REQUIREMENTS:

• Must have at least 3 years' actual hotel sales manager experience
• Must have strong computer skills
• Delphi knowledge is strongly preferred
• Specific experience in the hospitality industry with a focus Corporate Group market and other markets a plus
• A developed account contact base is desirable
• Must have a proven track record of developing long term business relationships and consistently meeting or exceeding sales goals. Requires the ability to consistently make cold calls, aggressively pursue new accounts.
• Strong written and verbal communication skills
• Ability to travel if needed
• Valid Driver’s License required
• Basic computer skills: Excel, Word, Outlook
• Ability to work nights, weekends and holidays as needed
• The ability to lift up to 30 pounds
• All other duties as assigned

EDUCATION and/or EXPERIENCE

• 3 years of sales or hospitality experience
• Prior sales experience required
• Knowledge of hospitality industry and sales processes
• Ability to read and decipher financial reports and records
• Strong written and verbal communication skills

In addition to a great work environment, our talented teams enjoy:

• Amazing room discounts at all company-managed hotel locations and major hotel brands
• Competitive compensation
• Bonus program
• Professional development and growth
• Paid time off for vacation, holiday, and sick
• Company-sponsored medical plans including health insurance, dental, vision, LTD, STD, and Flexible Spending Plans for Medical and Dependent Care
• Company-provided Life Insurance
• Commuter Benefit options
• Employee Assistance Program (EAP)
• 401k retirement plan

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Los Gatos, CA 95030: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales Manager: 3 years (Required)

Work Location: In person