Now Hiring - High Caliber Sports - Retail Sales Associate - Firearms in Sidney, MT

Full description of the position

We are looking for a Retail Sales Representative to provide excellent customer service and complete firearm sales transactions. Candidate must have knowledge of firearms and a passion for shooting sports and outdoor recreation. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Sales team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• Ability to lift 40 lbs.
• Pass a pre-employment background check

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person