Now Hiring - Impact Canopies - Sales Support Specialist in Corona, CA

Full description of the position

We are the number one company in our marketplace and we are looking for a full time Sales Support Specialist. The candidate must be detail oriented, possess outstanding communication skills, like a fast paced environment, creative, outgoing, and an extrovert. The Sales Support Specialist’s job responsibilities will include, but are not limited to, the following:

• Actively manage incoming and outgoing customer telephone calls
• Order processing and tracking
• Complete internal documents as needed
• Follow up with customers to obtain information
• Coordinate quotes and order activities with clients
• Contacting clients for approvals, additional order instructions and sign offs
• Maintaining a positive, empathetic, and professional attitude toward both internal and external customers.
• Provide internal support to assigned Sales Rep regarding any customer problems, complains, or requests.
• Track orders/trace deliveries that customers have not received to determine status of order and expected time arrival.
• Other projects and job duties as assigned.

Skills and Experience:

• Minimum 2 years experience in office environment
• Outstanding customer service skills
• Must be a creative self starter with strong problem solving skills
• Ability to multi-task and prioritize
• Excellent time management and organizational skills
• Focused attention to detail, professional demeanor, excellent interpersonal, written, and verbal communication skills
• Strong computer skills with proficiency in MS Word, Excel, Outlook
• Microsoft Great Plains
• Sales Force
• Quotewerks
• Knowledge of Adobe Suite helpful
• Highly organized and able to effectively manage multiple tasks and deadlines

The position will be based out of our Corona office. The rate of pay will be related to qualifications. The company also offers a great benefits package that includes medical, dental, vision, 401K, vacation, and sick time.

Qualified candidates can email their resume and salary history to us.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Corona, CA 92883: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Sales Support: 2 years (Required)
• Customer Service: 2 years (Required)
• Salesforce: 2 years (Preferred)
• Microsoft Dynamics GP: 1 year (Preferred)
• Quotewerks: 1 year (Preferred)
• Office: 2 years (Required)

Work Location: In person