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Now Hiring - Brooks Running - Retail Sales Retail Sales Floor Lead in Seattle, WA

Retail Sales Retail Sales Floor Lead in Seattle, WA

Brooks Running
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Retail Sales

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Sporting Goods Stores
To Whom Retail & Wholesale

Location:

Seattle, WA
4.3

Full description of the position

Who We Are:

At Brooks, we believe a run can change a day, a life, the world. Everyone who works here is a key part of our obsession to make the best running gear on the planet. We want our business — which also happens to be our passion — to be a place where everyone feels welcome and comfortable being themselves. Our company culture defines us, bonds us together, and drives our success. We live this culture daily through our brand values: Runner First, Word is Bond, Champion Heart, There is no “I” in Run, and Keep Moving. This means we always solve for the runner, do what we say we will, give it our all, are generous with our humanity, and find a way to keep moving every day, because joy is kinetic.

Are you ready to help create something extraordinary?

Your Job
:
As the Retail Sales Floor Lead, you will be part of the team representing the flagship store based at Brooks’ global HQ. The Retail Sales Floor Lead plays a critical role in ensuring delivery of the premium level of customer service our consumers have come to expect. You will utilize your expert knowledge of the product and the brand to educate customers and support your teammates. In this role, you support retail management with staff training and be the point person on the sales floor for customer conflict resolution and operational problem-solving when a manager is not present. It is your job to foster a Run Happy atmosphere for all who walk through the door.

Your Responsibilities:

    • Create energy. Inspire those around you. Be FUN. Elevate the Brooks brand!
    • Be a storyteller, and a fantastic listener who gets to the core of customers’ needs and makes them feel at home, regardless of their athletic ability.
    • Provide consumers with premium, Run-Happy service and the corresponding in-depth product information.
    • Delegate tasks to ensure upkeep and organization of the sales floor and stock room.
    • Diffuse customer escalations as needed.
    • Support retail management with staff training on sales techniques, product and store operations.
    • Perform keyholder duties as needed to open/close the store.
    • Develop the ability to understand and empathize with runners and those aspiring to be active.
    • Be a leader in expert fitting and gait analysis service matching consumers with the right product for them and supporting other Sales Associates with their analysis.
    • Merchandise the sales floor, receive/stock incoming product, act as cashier, and work events as needed.
    • Identify, plan, and execute merchandising or other daily store projects in partnership with store leaders and/or other Brooks teammates. Take ownership in your role in the store. Perform other duties as assigned by Store Manager and Assistant Store Manager.
    • Professionally and effectively communicate sensitive information with the store leadership team.
    • Demonstrate regular and dependable attendance and punctuality.
    • Other duties as assigned

Qualifications:

    • 3+ years of premium retail sales experience. Strong sales and service experience is a big plus.
    • Availability to work 30+ hours per week, including evenings and weekends
    • Prior experience as a keyholder is a plus
    • Moderate computer proficiency and ability to quickly learn new computer/Point Of Sale (POS) programs
    • Accurate cash-handling and inventory counting abilities. Basic retail math skills preferred.
    • Outstanding customer service and conversational skills
    • Excellent interpersonal skills that inspire and build trust, resulting in effective working relationships with consumers, Brooks Employees, and other members of the Brooks community
    • Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication
    • Comfort in interacting with a wide range of people, from brand new runners to elite athletes to corporate executives
    • Keen attention to detail in planning and execution of tasks and various small initiatives, while still seeing the big picture and understanding how all of the pieces fit together and affect one another.
    • Passionate participation in Brooks’ sports activities a plus, overridden by the ability to develop loyal, engaging relationships with our consumers and the Brooks community.
    • Dedication to the Brooks values!
    • Ability to lift up to 50 lbs and stand for long periods of time.
Compensation:
The pay range for this position is $19.47 - $27.28 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.

Other:
Brooks is proud to offer a robust benefits package to our employees and their families!

Benefits-
including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.
Bonus- In addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.
Paid Time Off- Brooks offers generous time off up to five weeks of accrued paid time off, three paid holidays, paid sick and parental leave.
Perks- including product discounts and giveaways, employee recognition, and fitness discounts

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, sensory, physical, or mental disability, marital status, pregnancy (including childbirth and related conditions), honorable discharge or military status, protected citizen status, actual or perceived victims of domestic violence, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained guide dog by a person with a disability, or on any other basis protected by federal, state or local law, or any other non-merit based factors.
Brooks Running
Company Size
501 to 1000 Employees
Founded
1914
They Sell
Sporting Goods Stores
To Whom
Retail & Wholesale
Revenue
$500 million to $1 billion (USD)


Brooks Running is currently hiring for 1 sales position
Brooks Running has openings in: WA
The average salary at Brooks Running is:

1 Yes (amount not posted)

Brooks Running
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Brooks Running

Brooks Running is currently hiring for 1 sales position
Brooks Running has openings in: WA
The average salary at Brooks Running is:

1 Yes (amount not posted)